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Windows 7: How do I get Windows Explorer to START "responding?"

28 Nov 2013   #1

How do I get Windows Explorer to START "responding?"

Hi all!

I am starting to get really annoyed at my stupid laptop.

I am constantly getting error messages that say things like "Windows Explorer Has Stopped Responding..."

But it doesn't just happen in Explorer, it happens in several different places, like iCloud, Safari, Internet Explorer, etcetera. I work with a lot of photos - editing, moving, etc, And almost every single time I open a folder that contains photos, while it's loading, I'll get that message (that it's not responding) usually right after I see up at the top of the window, right after the name of the window, it will say: "(Not Responding)"

This is so inconvenient, so time-consuming, and now- SO frequent.

Those of you geniuses who ARE willing to help me, you should know right up front:
I am a complete imbecile when it comes to computer stuff. I am a quick learner, but I just don't know much about the technology and vernacular. *But I am willing to learn!*
There you go. You can't say I didn't warn you :)

Okay, so before I posted this here, I did my best to look around here and find an answer that way.

The only thing I got was that I need to post a screenshot of my Event Log.
So here's that, I could only figure out how to include the image as an attachment... Sorry

Please and Thank You for anyone willing to generously share their thoughts and expertise!

Attached Images
How do I get Windows Explorer to START "responding?"-event-log.png 
My System SpecsSystem Spec
28 Nov 2013   #2
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

From what I can see by the specs of your notebook. HP G60-440US 16-Inch Laptop: Computers & Accessories
My System Specs
Computer type Laptop
System Manufacturer/Model Number Hewlett-Packard HP G60 Notebook PC
OS OS 7 64-bit
CPU Pentium® Dual-Core CPU T4300 @ 2.10 GHz
Memory 3.00 GB

Editing photos and running other programs at the same time you could just be running out of computer capabilities.
My System SpecsSystem Spec
28 Nov 2013   #3


That's what I thought, too... So I started just only having one folder open at a time.

In fact, just before I came here, I didn't have anything else running, I wasn't working on anything... I opened the Control Panel folder, and within seconds, I got the message and it all shut down.

I didn't even get to the part of clicking on Programs... All I did was open Control Panel...

That's totally confusing to me, as I thought I was doing right by not having 2 or 3 folders open at the same time.

But it does it no matter what.

Are there any suggestions?

Please please I would really appreciate it!
My System SpecsSystem Spec

28 Nov 2013   #4


Or what other "programs" could I eliminate (that I'm not using)... Like I said, I'm only usually working between two (maybe three) folders. And I don't have any special, fancy photo editing stuff, I just crop and rotate and junk like that. :)

Like, if there's certain things "running" somewhere else, that I don't see, that takes up a lot of capability, would I be able to shut those off?

I hope that makes sense... I'm sorry, I don't know the proper terminology for what I'm trying to ask.

But hopefully somebody will know what to tell me to do...? :)

My System SpecsSystem Spec
28 Nov 2013   #5


I don't know if this helps, but here is the event log for just now...

Attached Images
How do I get Windows Explorer to START "responding?"-event-log.png 
My System SpecsSystem Spec
29 Nov 2013   #6


Really? Why can't anybody help me?
My System SpecsSystem Spec
29 Nov 2013   #7
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

I recommend monitoring your temperatures.
If the temps get to high the system will throttle back.

Using this Tutorial by Brink might help and won't hurt.
SFC /SCANNOW Command - System File Checker

Let us know the results.
My System SpecsSystem Spec
29 Nov 2013   #8

64-bit Windows 8.1 Pro

If this was happening to me, I would backup my data and re install windows. Forensics can be fun, but in the end, re installing may be the quickest way to resolve your problem ... Good luck!
My System SpecsSystem Spec
29 Nov 2013   #9

W7 Ultimate SP1, LM18.3 MATE, W10 Home, #All 64 bit
Try Details or Separate Process

You mentioned that you work with pictures.

Windows struggles if it has to generate thumbnails.
If you have lots of multi-megapixel pictures, it will totally bog down trying to generate thumbnails for them.

If the pictures are on an external USB HDD it will be even worse, due to the poor performance of those type of HDDs.

You could set the "View" of all of your folders to "Details" instead of icons (not very helpful).

You could also try setting the "Launch folder windows in a separate process" option.
My Windows Explorer was becoming increasingly "crash happy" until I set that option.
  • Type "folder" into the Start Menu search box (no quotes)
  • Choose "Folder Options" from the results
  • Go to the View tab

My System SpecsSystem Spec
01 Dec 2013   #10


Hi all-

This morning I noticed, when I opened Help and Support, that the error message I actually get is:

"Windows has Stopped Working"

So, maybe that helps with diagnosing...?

Thank you for all that information! I don't have any kind of external USB HDD, and I already have my view set to "List."
And I already had the folder options set to open in another process.

Layback Bear,
I tried to check the tempature, using RealTemp, but when I tried to use it, I got an error message that it couldn't be done because I was missing WinRing0.dll. I don't know what that means, so there ya go.

Thanks again for all of your input!
I really REALLY appreciate you!
My System SpecsSystem Spec

 How do I get Windows Explorer to START "responding?"

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