70 second startup on Aunt's Clean Reinstall

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  1.    #1

    70 second startup on Aunt's Clean Reinstall


    Is it apparent to any analysts from the collection tool output (without BSOD) what is causing this?

    She's coming to pick it up soon so I'd like to fix it if possible. Resume is only 12 secs.

    Am updating Display driver now to latest from HP site.
    70 second startup on Aunt's Clean Reinstall Attached Files
      My Computer

  2.    #2

    Something's wrong with the file link -

    70 second startup on Aunt's Clean Reinstall-error.jpg
      My Computer

  3.    #3

    It works in IE11, but not Firefox 25.1
      My Computer


  4. Posts : 50,642
    Thread Starter
       #4

    Now 63 seconds after Intel GPU driver updated to 8.15.10.2476. You want another collection?

    Had already resolved eeobe.etl and Error 10 repeat errors. Display was delaying in Perf log which showed 90 sec delay.
      My Computer


  5. Posts : 50,642
    Thread Starter
       #5

    Latest after GPU driver update:
    70 second startup on Aunt's Clean Reinstall Attached Files
      My Computer

  6.    #6

    There seems to be a couple of Application errors with Malwarebytes.

    Code:
    Event[1066]:
      Log Name: Application
      Source: Application Error
      Date: 2013-12-02T00:14:27.000
      Event ID: 1000
      Task: Application Crashing Events
      Level: Error
      Opcode: Info
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Rosey-HP
      Description: 
    Faulting application name: mbamscheduler.exe, version: 1.70.0.0, time stamp: 0x512fc058
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x73986cdc
    Faulting process id: 0x598
    Faulting application start time: 0x01ceef207d335c29
    Faulting application path: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
    Faulting module path: unknown
    Report Id: fec01c80-5b18-11e3-8b35-8f24bca1bffe
    It appears to have caused a access violation for some reason, could you please download and then run Process Monitor when loading MBAM. Save the output as a .PML file, and then upload the file as a zipped folder.
      My Computer


  7. Posts : 50,642
    Thread Starter
       #7

    She has the MBAM Real Time Protection so how would you want me to collect ProcMon output since it starts with Windows?
      My Computer


  8. Posts : 50,642
    Thread Starter
       #8

    53 seconds with MBAM Real Time disabled. Uninstalling it now.

    46 seconds after MBAM uninstalled.

    She gets infected by malware a lot so should I try reinstalling it since she bought a license for life.
      My Computer


  9. Posts : 3,056
    Windows 10
       #9

    Hi Greg :).
    Did you consider dumping a trace of the startup?

      My Computer


  10. Posts : 50,642
    Thread Starter
       #10

    I've got a little over an hour before she picks it up and it goes back to the farm with the dial-up. So I wouldn't have a way to follow up - and Carl isn't on messenger now to ask about reading trace which is above my pay grade. You do that?

    Do you think MBAM RT Protection module is scanning startups in real time? After re-enabling Real Time protection it goes back up to 73 sec startup.
      My Computer


 
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