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02 Dec 2013 | #1 |
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70 second startup on Aunt's Clean Reinstall
Is it apparent to any analysts from the collection tool output (without BSOD) what is causing this?
She's coming to pick it up soon so I'd like to fix it if possible. Resume is only 12 secs. Am updating Display driver now to latest from HP site. |
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02 Dec 2013 | #2 |
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Something's wrong with the file link -
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02 Dec 2013 | #3 |
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It works in IE11, but not Firefox 25.1
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02 Dec 2013 | #4 |
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Now 63 seconds after Intel GPU driver updated to 8.15.10.2476. You want another collection?
Had already resolved eeobe.etl and Error 10 repeat errors. Display was delaying in Perf log which showed 90 sec delay. |
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02 Dec 2013 | #5 |
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Latest after GPU driver update:
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02 Dec 2013 | #6 |
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There seems to be a couple of Application errors with Malwarebytes.
Code:
Event[1066]: Log Name: Application Source: Application Error Date: 2013-12-02T00:14:27.000 Event ID: 1000 Task: Application Crashing Events Level: Error Opcode: Info Keyword: Classic User: N/A User Name: N/A Computer: Rosey-HP Description: Faulting application name: mbamscheduler.exe, version: 1.70.0.0, time stamp: 0x512fc058 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x73986cdc Faulting process id: 0x598 Faulting application start time: 0x01ceef207d335c29 Faulting application path: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe Faulting module path: unknown Report Id: fec01c80-5b18-11e3-8b35-8f24bca1bffe |
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02 Dec 2013 | #7 |
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She has the MBAM Real Time Protection so how would you want me to collect ProcMon output since it starts with Windows?
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02 Dec 2013 | #8 |
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53 seconds with MBAM Real Time disabled. Uninstalling it now.
46 seconds after MBAM uninstalled. She gets infected by malware a lot so should I try reinstalling it since she bought a license for life. |
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02 Dec 2013 | #9 |
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Hi Greg
![]() Did you consider dumping a trace of the startup? |
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02 Dec 2013 | #10 |
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I've got a little over an hour before she picks it up and it goes back to the farm with the dial-up. So I wouldn't have a way to follow up - and Carl isn't on messenger now to ask about reading trace which is above my pay grade. You do that?
Do you think MBAM RT Protection module is scanning startups in real time? After re-enabling Real Time protection it goes back up to 73 sec startup. |
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