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#1
How do I retrieve lost data after how "technician" treated BSOD
Hallo! I recently got a blue screen just after start up with a message about a "bad spool header".
My brother, an amateur computer technician, tried repairing it by making a backup and reloading windows, before reloading my programs. (After I told him to leave well enough alone, and not to do anything that drastic!)
For some reason, his back up did not work and he say when he try to reload my old Samsung backup (2 months old) via Samsung recovery, the computer gets the same error again.
So, I want advice with two problems:
1) What program to use to get back my recently created music, word and picture files. (I know, such a program should be loaded on my backup drive).
2) My backup contains a 3 month old Windows image backup too, except for the 2 month old files backup. Would the image backup restore the programs I had at the time, and can I then put, on top of that, the files that are newer than the 3 month old image backup?
In what order do I now go about retrieving data and then creating a computer that do not give a "bad spool header" message after start up?