Explorer.exe normal memory usage Q and file extraction problems

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  1. Posts : 167
    Windows 7 x64 Home Premium SP1
       #1

    Explorer.exe normal memory usage Q and file extraction problems


    Hello. I have two questions I want to ask. I don't think this should be in software forum as I think it's an admin related problem?
    I've been having problems with extracting 7-zip and RAR file formats with the 7-zip file archiver utility. My problem is that I can't seem to extract rar or 7-zip or any compressed file formats as I get a "can not open output file......" or "Can not delete output file....."
    This is a little annoying as it works when I open the software itself, confirm the UAC prompt and then browse to the file I want to extract. But as I said it's a little annoying having to open the program UI every time. I want to right click on a file in windows explorer and select "7-zip" and "Extract...". And I should also say that it works when I extract the file using "Extract here" but not if I want to choose a folder I want it to go to. And the built-in windows zip extractor does work flawlessly but not this. Is there any way I can solve this?
    It doesn't work for me but it does work in my brother's computer...
    And I tried googling but there doesn't seem to be any answers. Only thing I stumbled upon was a tool called "Longpathtool" which supposedly fixes problems like this but don't know if it's legit...

    Oh, and what is the normal memory consumption of the explorer.exe process? Right now I have it running at around 56000 kilobytes and 60000 kb. Is it normal for it to increase in memory usage when I have windows explorer open? It doesn't increase if I don't use it, but when I do memory usage increases over time and I don't know if there is a limit.
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  2. Posts : 2,497
    Windows 7 Pro 64 bit
       #2

    The memory usage of the explorer.exe process (or any other process for that matter) can vary widely and this is perfectly normal. Usage will depend on how much RAM you have, what the process is doing now, what it was doing recently, and the current and recent usage of other processes. Currently my 32 bit Windows 7 OS shows a usage for explorer.exe of 67,196 KB with a peak usage of 96,016 KB. I have also seen it much less. I don't consider that in any way abnormal. The memory manager at all times controls how much memory a process will receive. Generally a process that is actively using memory will get more while an idle process will get less. This is very complex.

    Edit: I noticed that your system specs don't show RAM size. This is often very important so should be added.
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  3. Posts : 6,285
    Windows 10 Pro X64
       #3

    Have you tried uninstalling 7-Zip then downloading the latest and installing it?

    Does it fail no matter what folder (other than here) you try to extract to or only certain ones?
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  4. Posts : 167
    Windows 7 x64 Home Premium SP1
    Thread Starter
       #4

    Hello and good morning. I've tried uninstalling and reinstalling, and reverting back to 9.20 stable and I've tried 9.25 alpha too. Every time it's the same. And I should add that I can extract files to the desktop and also to the same folder using "Extract here" in the menus. And in the source forge 7-zip forum I saw someone had developed a fork of 7-zip called "Easy 7-zip" based on the code of 9.20 stable. But it's the same there too. Should I also try the latest 9.30 alpha, even though it reads that it's not recommended and that it's a development version? But I don't think that would help. Since, as I mentioned, it does work on my brother's laptop.
    Oh, and I have 4GB of RAM in my laptop (3,80 GB can be used).
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  5. Posts : 167
    Windows 7 x64 Home Premium SP1
    Thread Starter
       #5

    Hello? Anyone? Is there any solution to my file extraction problems? I also ran the 9.30 alpha, but no, same as before. I can't extract files using the context menus.
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  6. Posts : 6,285
    Windows 10 Pro X64
       #6

    You didn't answer my question:

    Does it fail no matter what folder (other than here) you try to extract to or only certain ones?
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  7. Posts : 167
    Windows 7 x64 Home Premium SP1
    Thread Starter
       #7

    Oh, sorry. It fails to extract when I place it on program files (x86), as that's where I have my steam apps folder and my Skyrim game which I plan to mod. And I need that feature (explorer shell, context menus) when I extract mods to Skyrim data folders... (it's faster that way). It doesn't fail when I place it on the desktop, or if I use the application GUI itself. I haven't tried any other folders except desktop and program files x86, because program files will be the primary folder I extract to.

    And I also tried the portable version, same there. And would it work if I switched to WinRAR, as I used to have that on my old Win XP family PC that is now dead.. but WinRAR never failed there, but I wouldn't use that now, only if I have to.
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  8. Posts : 3,487
    Win 7 Pro x64/Win 10 Pro x64 dual boot
       #8

    Try going to the start menu, locating 7-Zip and right clicking the icon. Choose "Properties" then the "Compatibility" tab. Select "Run as Administrator" and click OK. It should work then.
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  9. Posts : 167
    Windows 7 x64 Home Premium SP1
    Thread Starter
       #9

    I installed 7-zip 9.22 beta again and still the same problem. And it installs the program to run as admin by default. And I've tried making the other files to run as admin too, 7zG and 7z command line and whatever else there is. But when I do that I get a "this action requires a higher privilege...." error message.
      My Computer


  10. Posts : 10,485
    W7 Pro SP1 64bit
       #10

    Jonguy30 said:
    ~~~
    ...it works when I open the software itself, confirm the UAC prompt and then browse to the file I want to extract.
    ~~~
    ...it works when I extract the file using "Extract here" but not if I want to choose a folder I want it to go to.
    ~~~
    It doesn't work for me but it does work in my brother's computer...
    ~~~
    Does your brother's computer use UAC?


    Jonguy30 said:
    ...It fails to extract when I place it on program files (x86),
    ~~~
    It doesn't fail when I place it on the desktop, or if I use the application GUI itself. I haven't tried any other folders except desktop and program files x86, because program files will be the primary folder I extract to.
    ~~~
    The Program Files (x86) folder is a protected folder. It requires elevated privileges to write files to that folder. This is why 7zip works for you if you "open the software itself, confirm the UAC prompt and then browse to the file I want to extract". Because doing that causes the 7zip app to run at the high integrity level (elevated privileges).

    If you have the UAC turned on (which you should keep turned on), then the Windows (file) Explorer starts at the medium integrity level (not elevated). When you right click on a file and use Explorer's context menus (and sub-menus) any app that you launch from there will also run at the medium integrity level (not elevated)*.

    *there are some exceptions - but I'll not go there for this post.

    Explorer.exe normal memory usage Q and file extraction problems-7z-1.png

    Explorer.exe normal memory usage Q and file extraction problems-7z-2.png


    If you do not have the UAC turned on (which is not a smart thing to do), then the Windows (file) Explorer starts at the high integrity level (elevated). When you right click on a file and use Explorer's context menus (and sub-menus) any app that you launch from there will also run at the high integrity level.

    (For this screen capture, I had to select "Extract to..." from the context sub-menu because selecting "Extract Here" did not keep the 7-Zip app open long enough for Process Explorer to see it - even with the update rate set to 0.5 seconds.)
    Explorer.exe normal memory usage Q and file extraction problems-7z-3.png
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