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#1
profile not shown in registry
Hi
I am trying to help out a friend who has a problem when loading his profile. When he clicks his Icon (grandad) it won't log in although up until Friday this was fine. The other 2 profiles on his laptop work fine but he needs all the relevant folder and emails etc.
I have looked in the profilelist in the registry and user "Grandad" isn't there so I cannot alter etc. Now comes an even stranger part, the registry does list a user "Ken" (his name) but this doesn't show on the log in screen?
As he uses his laptop daily he really needs to access his old profile, can anyone help with this before he jumps off the nearest tall building.