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Windows 7: Multiple explorer.exe in task manager hogging most of ram help please?

12 Dec 2013   #31
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Quote:
It is microsoft office 2007 and I got this computer from a friend a while ago so I have no idea where he got it from.
Possible problem


My System SpecsSystem Spec
.
12 Dec 2013   #32
wordstl

64 bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
See this on Interactive Services ... What is Interactive Services Detection and Why is it Blinking at Me? - Pat's Windows Development Blog - Site Home - MSDN Blogs

Is this set to 'manual' in services, or 'automatic'? Click on the start button and type services.msc, click on the gear icon, scroll down to Interactive Services, click on properties, then set it to manual. Reboot, then tell us if you are still having the same problem.
Yes it is set to manual, I solved the issue with the interactive services pop up, just dealing with cftmon.exe and explorer.exe issues now
My System SpecsSystem Spec
13 Dec 2013   #33
wordstl

64 bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
Quote:
It is microsoft office 2007 and I got this computer from a friend a while ago so I have no idea where he got it from.
Possible problem
Should I uninstall this? and yes I have coreldraw
My System SpecsSystem Spec
.

13 Dec 2013   #34
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Download CKScanner by askey127 from HERE
Important - Save it to your desktop.

Doubleclick CKScanner.exe and click Search For Files.

After a very short time, when the cursor hourglass disappears, click Save List To File.
A message box will verify the file saved.
Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.
My System SpecsSystem Spec
13 Dec 2013   #35
wordstl

64 bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
Download CKScanner by askey127 from HERE
Important - Save it to your desktop.

Doubleclick CKScanner.exe and click Search For Files.

After a very short time, when the cursor hourglass disappears, click Save List To File.
A message box will verify the file saved.
Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.
I blocked explorer.exe from accessing the internet with firewall and it finally stopped duplicating and taking ram. I ran the program and got this:

CKScanner 2.4 - Additional Security Risks - These are not necessarily bad
c:\program files (x86)\tera\client\s1game\cookedpc\art_data\packages\bg\extension_01\original\ex01_blackcrack_obj.gpk
c:\program files (x86)\tera\client\s1game\cookedpc\art_data\packages\ch\npc\npc_objects\blackcrack_bigstone.gpk
c:\program files (x86)\tera\client\s1game\cookedpc\art_data\packages\ch\npc\npc_objects\blackcrack_bigstone_ani.gpk
c:\program files (x86)\tera\client\s1game\cookedpc\art_data\packages\ch\npc\npc_objects\blackcrack_npc_obj.gpk
c:\program files (x86)\tera\client\s1game\cookedpc\art_data\packages\ch\npc\npc_objects\blackcrack_npc_obj_ani.gpk
c:\program files (x86)\tera\client\s1game\cookedpc\art_data\packages\ch\npc\npc_objects\black_crack_wall.gpk
scanner sequence 3.FN.11.ULCAI0
----- EOF -----
My System SpecsSystem Spec
13 Dec 2013   #36
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Download DDS from one of these links:
DDS.com
DDS.pif
  • Disable any script blocking protection
  • Double click the dds icon to run the tool.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt <--- will be minimized in the task tray
  • Save both reports to your desktop.
Include the contents of both logs in your next post.
The scan will instruct you to post Attach.txt as an attachment.
My System SpecsSystem Spec
14 Dec 2013   #37
wordstl

64 bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
Download DDS from one of these links:
DDS.com
DDS.pif
  • Disable any script blocking protection
  • Double click the dds icon to run the tool.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt <--- will be minimized in the task tray
  • Save both reports to your desktop.
Include the contents of both logs in your next post.
The scan will instruct you to post Attach.txt as an attachment.
I have been trying to do the scan but now I am having an another problem. I turned the computer on with the battery in and went away for a while. My battery went low then the computer went off, when I turned it back on I got the hp battery and alert for a bad battery and tried to continue to setup but it kept going back to that screen.

Then I tried without the battery and when it starts up there is a black screen with a blinking _ symbol at the upper left corner then screen goes on and go back to the black screen with the blinking _. I even tried a new laptop battery and it still does this, I am so confused here, it is like the laptop is in limbo trying to start up.
My System SpecsSystem Spec
14 Dec 2013   #38
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

The blinking _ usually occurs when the BIOS cannot find the place from where to boot the OS. Your disk may be the problem.

See whether you can run a live Linux or anything from a CD or USB stick. If you don't have any CD that fits the bill, download this .iso from my Skydrive, burn that to CD and boot from that CD.

If that works, I would suspect the HDD to have a problem. We'll see what to do then.
My System SpecsSystem Spec
14 Dec 2013   #39
wordstl

64 bit
 
 

Quote   Quote: Originally Posted by whs View Post
The blinking _ usually occurs when the BIOS cannot find the place from where to boot the OS. Your disk may be the problem.

See whether you can run a live Linux or anything from a CD or USB stick. If you don't have any CD that fits the bill, download this .iso from my Skydrive, burn that to CD and boot from that CD.

If that works, I would suspect the HDD to have a problem. We'll see what to do then.
I couldnt make a windows repair cd because I dont have a blank disc or flash drive at the moment but I did find an ubuntu disc I had laying around. I made cd the first in boot order and was able to get it running. On unbuntu I was able to see my hard drive and access files from it.

At this point I'm thinking about just burning a windows 7 disc, reformatting my hard drive and doing a clean windows install. Is it too early to go for this method?
My System SpecsSystem Spec
14 Dec 2013   #40
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

1. First order of the day is to save your user files. The live Ubuntu disc is good for that.

2. It is not unlikely that you have a HDD problem. To check that you should run a chkdsk /f from command prompt at startup.

Command Prompt at Startup

3. If the disk checks out OK, we can persue fixing your system. But let's first see that. No need to jump thru a lot of hoops if you need a new HDD.
My System SpecsSystem Spec
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 Multiple explorer.exe in task manager hogging most of ram help please?




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