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Windows 7: How to clear REGISTRY for any printer informations

19 Dec 2013   #1

Windows 8 Pro - 64 Bit
How to clear REGISTRY for any printer informations

Hi all

i have this kinda wierd problem. i have my printer installed and shared on a server, and on some clients i get this message if i try to add the printer, "OU:Cannot connect to printer \\servername\printername"
its only on some of the clients..

so i was thinking, is there a way to clear the registey for all printer drivers, printer shares, etc?

i have removed all files within the 2 folders,

i have also under the regsitey path:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86
also deleted all printers. and if i search the regstey for the share name of the printers, i have deleted those to. but still it seems to come with that error.

but if i reinstall the OS, i have no problem with adding / installing my printers.

please help, i dont want to reinstall 10 machines.. :S

My System SpecsSystem Spec
19 Dec 2013   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1

Looks like a group policy problem (?) OU = Organizational Unit?
Are you running in a domain? Is this a business computer?
My System SpecsSystem Spec
20 Dec 2013   #3

Windows 8 Pro - 64 Bit

Quote   Quote: Originally Posted by Kaktussoft View Post
Looks like a group policy problem (?) OU = Organizational Unit?
Are you running in a domain? Is this a business computer?

yes, i am running on a domian, on my work.. but what seems odd, that if i re-install the PC i have no trouble with the printers. but i cannot clear the registey so i can add the printers.

so i am seeking a way to find out how solve it, or even more important, whats causes this problem.
My System SpecsSystem Spec

23 Dec 2013   #4

Windows 8 Pro - 64 Bit

i found the way to fix this problem.

i took the PC and remove it from the domain, and after i logged on with the local administrator, and in the Regedit, i remove all items that had either the printer names, or print servers names on it.
and for the last i took it into the domain again and its seems that worked pretty well.
My System SpecsSystem Spec
02 Jan 2014   #5

Windows 8 Pro - 64 Bit

Well, i was a way to fast...

didnt seem to fix my problem when i log on the PC, the error message stills appears

anyone know what to do ?
My System SpecsSystem Spec

 How to clear REGISTRY for any printer informations

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