New
#1
Laptop randomly freezes
Searched a bit on the forums but I am unable to find a solution tied to my situation, perhaps I'm not confident enough to think so at least. So I'll ask for help here.
Lately (past two weeks) my laptop has been starting to freeze occasionally, whenever this happends is seemingly completely random. I'll list what I've noticed:
* Never happended while a game is running (so far), this has only happened when I'm browsing files or the internet.
* Sound goes completely quiet, no repeating or similar.
* Keyboard stops working, caps lock does not show a light.
* Ctrl+alt+del does nothing, screen remains frozen.
* Only option is to perform a hard reboot through the power button.
* No error report is shown when looking at the event viewer.
I have tried to let the laptop shut down/acquire a bluescreen by itself when the freeze happends, after two hours I've realized it's not going to happen.
So I'm just a newbie asking for directions in a dummy-friendly language. What could the reason be and how do I handle it?
Thanks!