Windows welcome screen only showing "Switch User"


  1. Posts : 3
    Windows 7
       #1

    Windows welcome screen only showing "Switch User"


    Normally when logging on, the welcome screen shows Dell Icon and My Name which I click to log on. Then, "Switch User" under that. Now I am only getting "Switch User" and when I click "Switch User" nothing happens. Can't log in. Any advise would be greatly appreciated. (I am posting from a different computer as I can't log in to mine.)
      My Computer


  2. Posts : 72,036
    64-bit Windows 11 Pro for Workstations
       #2

    Hello T Clouatre, and welcome to Seven Forums.

    You might see if doing a system restore at boot using a restore point dated before this happened may be able to undo and fix this for you.

    Hope this helps, :)
    Shawn
      My Computer


  3. Posts : 3
    Windows 7
    Thread Starter
       #3

    Perform system restore


    Thank you. I know how to do a system restore, but can you tell me how to get to that point when rebooting. I can not log in. Is there a point during reboot that I can access the system restore option?
      My Computer


  4. Posts : 72,036
    64-bit Windows 11 Pro for Workstations
       #4

    Sure thing. OPTION TWO in the tutorial above can help show you how to.
      My Computer


  5. Posts : 3
    Windows 7
    Thread Starter
       #5

    System Restore


    Oh, Sorry, Didn't realize that was a link! Thank you so much for the help. Will try that and let you know the results! Thanks again!
      My Computer


 

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