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Windows 7: My Laptop shuts down just after login

30 Dec 2013   #1

Windows 7 Ultimate x32
My Laptop shuts down just after login


I am using Compaq 610 model with Window 7 ultimate X32.My laptop shuts down just after login it in normal mode.Actually i was facing a issue with some virus. My Laptop is working fine if i do not start WiFi-Internet and just after starting it my laptop unexpectedly shuts down. I started my computer in Safe mode with Internet and found that it is working fine.I downloaded MalwareByte software to remove Virus and i removed many Virus file. But now my Computer is facing more problem now it shuts down just after getting login in Normal Mode. I don't think it is Hardware issue because it is working fine in safe mode and safe mode with Internet.
Please suggest to make my laptop workable in Normal mode. Thanks in Advance.


My System SpecsSystem Spec
30 Dec 2013   #2

64-bit Windows 10 Pro

Hello Arvind, and welcome to Seven Forums.

Considering the virus issue, I would recommend to format and do a clean install of Windows 7. It may take a bit to do, but I think you will be happier and safer in the end.
My System SpecsSystem Spec
31 Dec 2013   #3

Windows 7 Ultimate x32

Hello Brink,

I know but this is the last step. Do you know any other solution like removing Virus or Uninstalling that Software which is affecting it.
My System SpecsSystem Spec

31 Dec 2013   #4
Microsoft MVP

Windows 7 Ult. x64

I agree with Brink....considering you had "many viruses" a clean install is the only way to ensure the system is completely sorted.
My System SpecsSystem Spec

 My Laptop shuts down just after login

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