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Windows 7: The User Profile Service failed the logon. Safe mode, only my profile

31 Dec 2013   #1
Jrul John

Windows 7 Professional 64-bit
 
 
The User Profile Service failed the logon. Safe mode, only my profile

Hi
After experiencing some blue screens (graphics driver related) I reverted back to 314.22 and this morning decided to give the card a good clean.

This is my main PC which has Windows 7 Home Premium, Q9450, GTX 260 (216).

Somehow I managed to corrupt my user profile and received the User Profile Service failed the logon message. Following the advice to boot in using Safe Mode showed only my profile with no access to the registry editor or command line. I then rebooted in safe mode with command line and enabled the built in administrator account. The next reboot into safe mode showed my account and other. Since mine is the only account that I have set up and I am not able to create a new account (the Control Panel user account options do not work) I have no idea what to do next.

I would prefer not to have to perform a fresh install so any help would be gratefully received.

John


My System SpecsSystem Spec
.
31 Dec 2013   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Logon as built-in "administrator" account in safe mode. Works?
Logon as built-in "administrator" account in normal mode. Works?

If working.... create a new fresh admin account.

Post results
My System SpecsSystem Spec
31 Dec 2013   #3
Jrul John

Windows 7 Professional 64-bit
 
 

Built in administrator account not showing, only mine (John) and Other in safe and normal.
My System SpecsSystem Spec
.

31 Dec 2013   #4
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Jrul John View Post
Built in administrator account not showing, only mine (John) and Other in safe and normal.
What is "Other"?
Built-in Administrator Account - Enable or Disable do OPTION TWO
My System SpecsSystem Spec
31 Dec 2013   #5
Jrul John

Windows 7 Professional 64-bit
 
 

I did and got the success message
My System SpecsSystem Spec
31 Dec 2013   #6
Jrul John

Windows 7 Professional 64-bit
 
 

I have also tried the Command Prompt at Startup method, which when restarted gives me the option to log in as John or Other User. Mine seems to be corrupt and the other user is blank.
My System SpecsSystem Spec
31 Dec 2013   #7
Jrul John

Windows 7 Professional 64-bit
 
 

I have also followed the enable from Winre tutorial and found that the F string already contained the value 10. This would suggest that I have been using the built in adminstrator account as my own (although I don't remember doing so or renaming it). Therefore if my assumption is correct would a clean install be my only option?
My System SpecsSystem Spec
31 Dec 2013   #8
Jrul John

Windows 7 Professional 64-bit
 
 

Sorry, not thinking straight. I have used System Restore from safe mode and now have my system back.

Is there any way in which I can confirm that I am using the built-in administrator account as my own? Presumably I can then create a new user account for myself and restore the built-in account to Administrator and disable it.
My System SpecsSystem Spec
31 Dec 2013   #9
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Open a command prompt
In what folder are you?
My System SpecsSystem Spec
31 Dec 2013   #10
Jrul John

Windows 7 Professional 64-bit
 
 

Thanks for the reply.

Having more problems with graphics drivers and crashes.

Command prompt reveals E:\Users\John
My System SpecsSystem Spec
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 The User Profile Service failed the logon. Safe mode, only my profile




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