Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: How to fix this Unexpected shutdown in windows 7

14 Jan 2014   #1

windows 7 ultimate32-bit (6.1, Build 7600)
How to fix this Unexpected shutdown in windows 7

Please Help my windows 7 freeze after i play any game or install a windows update after it i restart my computer. oh yeah i have the error code from the unexpected shutdown here's the codes:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 867054DC
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

can someone help me with this? my computer keep freezing

My System SpecsSystem Spec
14 Jan 2014   #2

Windows 10 Home 64-Bit

Your computer seems to have a BSOD issue. Maybe, posting this in the BSOD help forum will help more. Also download the SF
diagnostic tool from this link

SF Diagnostic Tool - Using for Troubleshooting

You could try these until some BSOD professional catches up.

Malwarebytes Anti-Malware:

Malwarebytes : Thank you for download Malwarebytes Anti-Malware

Please uncheck the option to enable a free trial of malwarebytes anti-malware PRO. Do a full scan with it. It might take some time so please be patient. You may also disable your security software to avoid potential conflicts. Delete anything it finds and restart.


TDSSKiller Download

Please select the option to detect TDLFS file system. And scan with it. Delete anything it finds and restart.
My System SpecsSystem Spec

 How to fix this Unexpected shutdown in windows 7

Thread Tools

Similar help and support threads
Thread Forum
Windows 7 unexpected shutdown
all of the sudden my computer just reboots. Any help would be great. Thanks, Luke I have attached the DMlogcollector dump.
BSOD Help and Support
Windows unexpected shutdown
Please need advise my computer windows7 starter during display sleep then while awake dispply not directly open windows but safe mode start windows normally etc so i must click the start windows normally, why this display appeare not directly to open the windows? after Windows start...
General Discussion
windows 7 unexpected shutdown
hey, im not exactly compute savvy my computer is a dell inspiron 1440 running windows 7 whenever i close the top or it goes into sleep/hibernate (not sure which) when i come back to the computer, it has restarted and i get a message saying windows has recovered from an unexpected shutdown ...
General Discussion
Windows 7 unexpected shutdown
Hello After I normally start my computer, after 5 minutes when on desktop it shuts down with blue screen error.:mad:I tried to run in Safe Mode and no problems.:shock:Please help.
BSOD Help and Support
Windows 7 unexpected shutdown
Over the 3 week period i've had windows 7 it has crashed about 6 times. I've attatched the Minidump files and am looking forward to anyone that can help me Thanks in advance, Callum
BSOD Help and Support
unexpected shutdown in my windows 7!
Good day everyone; I just assembled my own PC and I have chosen windows 7 to be my operating system. However, I am getting now and then an unexpected shutdown without giving me a prior notice or warning. As a matter of fact, it happened to me twice this day! when I had the first time, I googled...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:32.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App