Windows keeps launching browser have re-imaged hard drive 6 times.


  1. Apolloghost
    Posts : 2
    windows 7 home premium 64bit
       New #1

    Windows keeps launching browser have re-imaged hard drive 6 times.


    I am trying to fix a hp 2000-299wm laptop. I am encountering opening the browser and it keeps refreshing either on a separate window or redirecting to the browser home page. I have tried using google chrome, IE explorer, and mozilla firefox. None seem to work. I retested it after each re-image and the same thing happened. When the browser is closed and not being used it will pop up randomly every 30 seconds -2 minutes. at this point i try to reinstall the operating system via flash drive which i start getting computer freezes shortly after bios splash screen with long continues beep. manage to get around freezes by enter startup menu moments after post splash is launched. i start up the computer and it goes through updates to registry and program files. Once windows starts again i noticed a malware antivirus program installed that i did not install. After that i decided to flash the bios with the latest update retrieved from another computer and flashed the bios which flashed successfully. But problem still persisted. At this point i decide to run a win 98 boot disk to use the fdisk utility. So i boot to dos using a flash usb and after the 98 splash screen goes away the computer starts spamming
    @
    @
    @
    continously untill i hit ctrl c and enter and gives me the C:/ prompt i then run fdisk utility at which point at about 30 second intervals it would say invalid input. Any suggestion.
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  3. Sir George
    Posts : 1,346
    Windows 7 Professional x64
       New #2

    Apolloghost said:
    I am trying to fix a hp 2000-299wm laptop. I am encountering opening the browser and it keeps refreshing either on a separate window or redirecting to the browser home page. I have tried using google chrome, IE explorer, and mozilla firefox. None seem to work. I retested it after each re-image and the same thing happened. When the browser is closed and not being used it will pop up randomly every 30 seconds -2 minutes. at this point i try to reinstall the operating system via flash drive which i start getting computer freezes shortly after bios splash screen with long continues beep. manage to get around freezes by enter startup menu moments after post splash is launched. i start up the computer and it goes through updates to registry and program files. Once windows starts again i noticed a malware antivirus program installed that i did not install. After that i decided to flash the bios with the latest update retrieved from another computer and flashed the bios which flashed successfully. But problem still persisted. At this point i decide to run a win 98 boot disk to use the fdisk utility. So i boot to dos using a flash usb and after the 98 splash screen goes away the computer starts spamming
    @
    @
    @
    continously untill i hit ctrl c and enter and gives me the C:/ prompt i then run fdisk utility at which point at about 30 second intervals it would say invalid input. Any suggestion.
    Your system specs has "none" for AV; if you aren't using real-time protection, I suggest you scan the system for an infection of either a virus or malware.

    Additionally, if you are actually "re-imaging" the drive, then the problem will be replicated in the image. You would need to "format" the drive to start with a fresh operating system.

    HTH
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