files and directories missing when trying to open from a program


  1. Posts : 1
    windows 7 x 64
       #1

    files and directories missing when trying to open from a program


    So, I can see all my files and directores when i open windows explorer.

    if i try to open a file from within any program word, excel, solidworks, etc... all directories appear empty. if i type the full path in the search bar i can open the file from within the program.

    tried rebooting, ran a system check, antivirus can , malware scan with nothing found

    any ideas???
      My Computer


  2. Posts : 4,566
    Windows 10 Pro
       #2

    Could you post a screenshot or use problems steps recorder to show whats going on?

    Problem Steps Recorder
      My Computer


  3. Posts : 6,285
    Windows 10 Pro X64
       #3

    Most likely the program is looking for files of a specific type (file extension), like .doc or .docx, .xls, etc. See what the Files of type dropdown. For instance, Microsoft Word:


    files and directories missing when trying to open from a program-wordwindow.jpg
      My Computer


 

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