How do I shut down this stubborn hung process.

Windosed · 20 Jan 2014

I can't shutdown my computer as a number of critical things are happening that can't be interrupted.

Avid Media Composer is running but has crashed, and I want to end the task and start it again.

I have tried:

Ending the task
Ending the process
Ending the process using process hacker
Killing the process tree using process hacker
Using the command prompt and the taskkill function to kill the process and the process tree
I've stopped every service Avid runs in the background
I've ended every associated Avid process individually.
I've tried launching Avid once again in case the screen was stuck somehow but process had indeed ended.

None of these methods have had success. It's 5 hours before the other processes running will be finished.

There MUST be a way to kill this process.

Other Processes running

Chrome, multiple tabs
Uploading a video to vimeo
Copying to LTFS tape volume

System Specs

Dual Xeon CPUs 3.4GHz
32GB Ram
Windows 7 Professional OS 64bit

indianacarnie · 20 Jan 2014

Just a shot in the dark here, but have you tried uninstalling and then reinstalling Avid? I couldn't find anything on their website even close to your problem. Well, "close" but no cigar as the old saying goes. Have you tried stopping this with Chrome closed?

whs · 20 Jan 2014

With Process Explorer, you have a suspend option. Maybe that works.