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Windows 7: How do I shut down this stubborn hung process.

20 Jan 2014   #1

Windows 7 Professional 64bit
How do I shut down this stubborn hung process.

I can't shutdown my computer as a number of critical things are happening that can't be interrupted.

Avid Media Composer is running but has crashed, and I want to end the task and start it again.

I have tried:
  • Ending the task
  • Ending the process
  • Ending the process using process hacker
  • Killing the process tree using process hacker
  • Using the command prompt and the taskkill function to kill the process and the process tree
  • I've stopped every service Avid runs in the background
  • I've ended every associated Avid process individually.
  • I've tried launching Avid once again in case the screen was stuck somehow but process had indeed ended.
None of these methods have had success. It's 5 hours before the other processes running will be finished.

There MUST be a way to kill this process.

Other Processes running
  • Chrome, multiple tabs
  • Uploading a video to vimeo
  • Copying to LTFS tape volume
System Specs

Dual Xeon CPUs 3.4GHz
32GB Ram
Windows 7 Professional OS 64bit

My System SpecsSystem Spec
20 Jan 2014   #2

Windows 10x64 Build 1709

Just a shot in the dark here, but have you tried uninstalling and then reinstalling Avid? I couldn't find anything on their website even close to your problem. Well, "close" but no cigar as the old saying goes. Have you tried stopping this with Chrome closed?
My System SpecsSystem Spec
20 Jan 2014   #3
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8

With Process Explorer, you have a suspend option. Maybe that works.
My System SpecsSystem Spec


 How do I shut down this stubborn hung process.

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