Indexing and Searching broken

Just a random thought, may not help. Reboot the system and recheck.

Slartybart said:

Hmmm,

Did you rebuild the index? I might not have asked you to do that, but please do it now.
The searchindex crawler takes a while to populate the index. Rebuilding it speeds up that process.

While you're waiting for the Index to rebuild, please follow this tutorial: SF Diagnostic Tool - Using for Troubleshooting

I'll be able to read event logs and see what services are running.

Post the resulting output per the tutorial.

Thanks

Happy reading!!

Yeah, this is the fun part....system log analysis. I'll be a while.

Bill

Britton30 said:

Just a random thought, may not help. Reboot the system and recheck.

Thanks Gary.

grandpavic: If you haven't already done so, please restart your system and try a search in
the start menu search box
an explorer search box
an explorer address bar

If they all fail, then we'll try moving the Index location
if any errors are reported, please post it/them
if any search succeeds do NOT move the Index location.


Help moving the location:
Navigate to C:\ProgramData\Microsoft
New folder: SrchIndex
>> answer UAC prompt

Open Indexing Options
Click advanced and type:
C:\ProgramData\Microsoft\SrchIndex
into the New Location text box
click OK
clcik close
Then restart your system

try a search again in all three locations as above.

Slartybart said:

Britton30 said:

Just a random thought, may not help. Reboot the system and recheck.

Thanks Gary.

grandpavic: If you haven't already done so, please restart your system and try a search in
the start menu search box
an explorer search box
an explorer address bar

If they all fail, then we'll try moving the Index location
if any errors are reported, please post it/them
if any search succeeds do NOT move the Index location.


Help moving the location:
Navigate to C:\ProgramData\Microsoft
New folder: SrchIndex
>> answer UAC prompt

Open Indexing Options
Click advanced and type:
C:\ProgramData\Microsoft\SrchIndex
into the New Location text box
click OK
clcik close
Then restart your system

try a search again in all three locations as above.

See Event 1519 thru 1526 in the EventApp.txt file. The index gets loaded, but there is a problem accessing the items that have been indexed.

A search appears to work in the Explorer address bar but if there is no match, it throws the search criteria to IE and tries to find it as a url!!!

Yeah, that's what I saw too. Error 3036 is a warning and research seems to indicate it is benign. there are some discussions about a files or files in the user profile being damaged, and other discussions point to Outlook or Live Mail. Do you use either?

There is one suggestion I found that I'll hold on until everything else is exhausted - it is a registry change. If you can fix this through normal Windows configuration as we've done through this thread, then that's always the best remedy.

Since it is reported on your user profile, I'm going to suggest that you create a new user and see if that user has the same problem. If the new user does not have the search problem, then we can figure out why your user profile does. You could move your current user profile to a new one, but I think that would just carry the problem over.

The explorer address bar results are interesting. Let me make sure I understand
>> if there are matches, they are displayed, if there aren't matches, the search looks on the Interent. That's the way it's supposed to work, so that's promising. I also want to be clear on when you got these results, prior to moving the Index location or after the Index location was moved?

Take a look at Indexing Options for me, what is the staus today?

Make a new user, standard is fine, and try the three search locations on that user.

Thanks for hanging in there through all of this minutae - you're giving me excellent feedback which makes this much easier.

Bill
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This is unrelated to the search issue. There are WMI 10 errors in the log and it is a known issue.

Please run this MS Fixit to stop cluttering up your event log with error code 10
Event ID 10 is logged in the Application log after you install Service Pack 1 for Windows 7 or Windows Server 2008 R2

Slartybart said:

Yeah, that's what I saw too. Error 3036 is a warning and research seems to indicate it is benign. there are some discussions about a files or files in the user profile being damaged, and other discussions point to Outlook or Live Mail. Do you use either?

There is one suggestion I found that I'll hold on until everything else is exhausted - it is a registry change. If you can fix this through normal Windows configuration as we've done through this thread, then that's always the best remedy.

Since it is reported on your user profile, I'm going to suggest that you create a new user and see if that user has the same problem. If the new user does not have the search problem, then we can figure out why your user profile does. You could move your current user profile to a new one, but I think that would just carry the problem over.

The explorer address bar results are interesting. Let me make sure I understand
>> if there are matches, they are displayed, if there aren't matches, the search looks on the Interent. That's the way it's supposed to work, so that's promising. I also want to be clear on when you got these results, prior to moving the Index location or after the Index location was moved?

Take a look at Indexing Options for me, what is the staus today?

Make a new user, standard is fine, and try the three search locations on that user.

Thanks for hanging in there through all of this minutae - you're giving me excellent feedback which makes this much easier.

Bill
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I haven't tried moving the index to a new location yet. I will try that now.

Oh yes, I do have another regular user on the computer and I get the same search results as I do with my account.

Slartybart said:

Make a new user, standard is fine, and try the three search locations on that user.

Thanks for hanging in there through all of this minutae - you're giving me excellent feedback which makes this much easier.

Bill
-

I was headed to change the index location when I discovered .... I had been in trying to do some searches in the second account and it appears that it has placed all of these things into the locations to be indexed.

Hey, that looks normal... well more normal. Let's catch up to each other.

Did you fix the WMI 10 using MS Fixit in post 57?
No??
Please do - it will make reading the Event logs easier - it gets reported as Level: Error when it's a only a reporting bug MS introduced after SP1

Searches still don't work in either account. Correct?

In any of the three locations?

I thought that one the main account you got some kind of result and I asked for clarification.
>> Your statement "It searched the Internet when no match was found"
>> I wanted to know what it did otherwsie - did it ever find a match.... did you ever get a search result?

Have you moved the Index Location?

Perhaps we need to clean up this standard user account as well.
Let me think on this a bit.

Any more accounts?

Bill
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