Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: 0xc0000005 error when opening Chrome; other .dll file loading errors

22 Jan 2014   #1
christino

MO
 
 
0xc0000005 error when opening Chrome; other .dll file loading errors

I am using a 64-bit Windows 7 on an HP Pavilion laptop, and after waking the computer from hibernation today, I attempted to open Google Chrome but received a 0xc0000005 error. In addition, multiple other applications like Microsoft Word and Dropbox failed, with various .dll file errors and bad image errors (the most notable one of which was "WTSAPI32.dll is not designed to run on Windows").

I used System Restore to restore it to the point before the most recent Windows update, which allowed me to reinstall Chrome and access Microsoft Office again, but still gave me .dll file errors for DivX upon startup (and has't let me reinstall Dropbox). In addition, when booting up after the system restore, a disk consistency check was done that I believe resulted in the deletion/correction of tons of files.

In addition, Windows Update does not start and it gives me this dialog upon starting up:
"Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer".
I did just that, but to no avail. In addition, when restarting the computer, Windows was apparently configuring some updates, but performed 3 shutdown/restart cycles and finally said "reverting changes" before I could log in.

Any advice on what to do from now?


My System SpecsSystem Spec
.
22 Jan 2014   #2
archer

Windows 7 ultimate x64
 
 

Hi christino, Welcome to Sevenforums.

The application was unable to start correctly (0xc0000005)" when starting Google Chrome please try the following:
1. Right click the Chrome application from Start --> All Programs --> Google Chrome (or shortcut if you launch Chrome from a desktop shortcut)
2. Select Properties
3. Select the Compatibility tab
4. In the Compatibility mode section, make sure the checkbox is unchecked for "Run this program in compatibility mode for:"

Regarding Windows update issue. See this article
My System SpecsSystem Spec
22 Jan 2014   #3
christino

MO
 
 

Perhaps I should be more clear - Google Chrome and Microsoft Office are working fine now, but I'm getting tons of error messages like the ones I've attached. I've also done a scan of the system files using cmd, and it appears that some files are corrupted but not automatically fixable.


Attached Images
0xc0000005 error when opening Chrome; other .dll file loading errors-graphic.png 0xc0000005 error when opening Chrome; other .dll file loading errors-asdf.png 
My System SpecsSystem Spec
.

22 Jan 2014   #4
archer

Windows 7 ultimate x64
 
 

You have a corrupted Visual C++ 2005 dll file, you will need to rename the old one and download and replace it with the following...

THIS IS FOR BAD IMAGE ONLY OR ANY OTHER ERRORS.

The mscvr80.dll is corrupted, caused by a change made by another software application perhaps.

Download the msvcr80.dll here DLL-files.com - msvcr80.dll

Ok now navigate to the folder the dll is stored (paste it in):
C:\windows\WinSxS\x86_microsoft.vc80.crt.1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\

Now paste the new msvcr80.dll file you downloaded into the folder, if there is already one there, rename the old one or move it.

Now you're done.

If that doesn't work, uninstall Visual C++ 2005 and reinstall it
My System SpecsSystem Spec
Reply

 0xc0000005 error when opening Chrome; other .dll file loading errors




Thread Tools




Similar help and support threads
Thread Forum
Explorer.exe crashes when opening certain applications, err 0xc0000005
Hi, Can someone help me out? Explorer.exe crashes when I play the games DOTA 2 and Victoria II. And sometimes, when I'm at the desktop, explorer.exe crashes for no reason at all. I've included an event log below if it helps. Log Name: Application Source: Application Error
BSOD Help and Support
BSOD surfing in facebook with google chrome, error 0xc0000005
Hello folks, I was scrolling down my facebook newsfeed with google chrome and I got the BSOD with 0xc0000005 error I think. I am attaching the .zip file bellow. Thanks a lot, Ruslan
BSOD Help and Support
Error opening a specific page in Chrome
when i try to open Live Scores - Scores and Stats - Australian Open Tennis Championships 2015 - Official Site by IBM in chrome (latest Version 40.0.2214.91 m), most of times (not always) it gives error message, while it works fine in IE 11 as seen in the following images
Browsers & Mail
Multiple BSOD Errors After Opening Several Chrome Tabs or at startup
I don't know what I did to my laptop, but ever since last week I've been getting BSOD every once in a while while on my laptop. Today was a System Exception Error and yesterday was an error STOP 0X00001E. I did a system restore to about two weeks ago BUT it still occurs, just not with the same...
BSOD Help and Support
Slow file loading when opening folder within program
I'm moving from an XP machine to a Windows 7 machine and have transferred my project files (engraving files as well as .bmp). When I try to open a project folder in any of the programs I use it takes 2-3 minutes for it to load all the files. There are just over 10,000 files in the folder,...
Performance & Maintenance


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:10.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App