New
#41
No worries Guy' s it is in the bag and fixed like new!
I really appreciate all the feed back it has done me a world of good. And yes you would figure that they would fix there mistake and send me the right software but they did not and were sending me to every different department to sort out the warranty issue. Apparently some agent sold me a warranty under there think pad department just to make a sale and then even changed the type of machine on the warranty to some system I have never heard of regardless they have been horrible as far as hanging up on me because I wanted to speak to a manager and they wanted to be the one to tell me what I could and could not do even though they can see on there system that it says I have a warranty I paid for until sept. 2015 but yet since i have a n ideapad it is another department so it does me no good to have it and I had my invoice stored on my tablet but unfortunately that was stolen so I had no way of recovering it. But they have not heard the last of me not by a long shot and they say that there agent some how mixed my acount with another person with my exact same name in another state and for that reason they cant pull the invoice it self from there records just a bunch of nonsense! But every thing will work out and I just thank every one who has care enough to reply to this thread and for all the help and I hope to become a good contributing member and keep gaining the knowledge!