Cannot access Windows Installer - can't reinstall

gregrocker said:

I wanted to make sure everyone in the thread understood the difference, that's all. There seemed to be a rush to reinstall when the Win7 installer service is reparable if all steps are completed.

Now for the fourth time will you please answer Derek's question?

Slow down --
May be hard for you to believe but within a very short time this afternoon I got replies from at least 4 maybe 5 people. Some with replies that seemed in point others maybe not so much. I was not inclined to follow everyone's suggestions at the same time. Then when I was told the way I had run the program was OK and it failed to reinstall windows installer.
Then when you talked in terms of me not knowing what I needed and hijacking the thread I have no idea who you are and why you are jumping in.

OK now that is off my chest, back to Derek. I reran the Windows_Installer.reg. This time right clicking on the reg file and selecting merge. Popup said Windows Installer was fixed.
That may be so, but when I try to install a application I get error message that cannot install. Error message reads: "The Windows Installer Service could not be accessed.This can occur if the Windows Installer is not correctly installed. . Contact your support personnel for assistance.

I am way over my head in all this. I am more than open to suggestions. What else can I try to reinstall Windows Installer service?????

gregrocker said:

No one said you were hijacking the thread. What are you talking about?

You just wrote that the last thing you wanted to do was reinstall, yet the thread was headed entirely in that direction so I only intervened to clear up confusion by others that the Intsaller service which you cannot get started is not related to Win7 installer which reinstalls Windows. This is a frequent source of confusion which I have seen derail threads here before in the past five years.

Why you took this personally I have no idea. I was trying to help you. I have helped solve this issue perhaps a hundred times before here.

Good luck.

Unsubscribed.

And your point is well taken. I've been at this for almost 12 hours living on coffee and hoping I would have time to eat. Didn't take personally, but I was a little testy. I didn't hijack the thread but you said it had been hijacked and since this is my first posting to this I wanted to be sure no one thought it was me. Anyway sorry for any misunderstandings and Thank you for making sure I understood your concern.

Slartybart said:

We can't move forward until you verify that the Windows_Installer.reg file was merged and the sc delete msiserver was successful.


If you're confused go back to post# 6 and follow Andrews instructions in that post.

Wow --- Posts coming in faster than I can type. Anyway I ran again. This time with right click and select Merge. Message said successful, but when I tried to install a program said Windows Installer not installed. FWIW I'm not sure if it is relevant, but a search for < msiexec.exe > shows no file by that name.

Thanks for all your help. And despite what ever happened when the dust clears let Greg know he helped and it is appreciated.
What is my next step?