Computer locks up during certain games, event viewer included

MajorFoley · 22 Feb 2014

Britton30 said:

What I meant was to run with only one audio driver for testing, disable two of them in rotation. You have 3 I think, Plantronics, Realtek, and maybe an HDMI one for the GPU card.

2 months this problem could have solved so much faster lol. I played company of heroes 2 for an hour no lockups, counter strike global offensive 2 hours no lockups, put the usb sound card back into the original USB port, uninstalled the drivers, removed and put it back in same slot and reinstalled drvivers. Did the same tests and not a single lockup happened.

Thanks for everyones help. Although im wondering how it occurred in the first place... Can a BSOD corrupt drivers?

Also I still wish to test my hard drives too, out of the diagnostic tools on this page which ones should i use for my seagate and samsung hard drives?
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

Britton30 · 23 Feb 2014

I think it's corrupt driver cause BSODs, however I don't know why they get that way.

For the HDD tests I would use the Sea Tools by Seagate, they now own Samsung's HDD division.

MajorFoley · 25 Feb 2014

Britton30 said:

I think it's corrupt driver cause BSODs, however I don't know why they get that way.

For the HDD tests I would use the Sea Tools by Seagate, they now own Samsung's HDD division.

Hmm ok, well its been a few days and not a single lockup has occurred however i do get some annoying mouse cursor glitch when playing some games, like it either becomes some kind of weird jagged line or a half ripped mouse cursor. happens mostly with RTS games. Haven't run the HDD tests just yet

Britton30 · 28 Feb 2014

Some good news at any rate, mate. The cursor issue may be USB driver, battery, if it's wireless, poor mouse pad or bad mouse. A dirty LED or laser lens too.

MajorFoley · 29 Mar 2014

Unfortunately, the problem has returned with a vengeance, and reinstalling the audio driver does not seem to fix it so now its a new problem.
After running seagate tools only 2 of my 3 hdds passed the long generic test, i cant tell if which drive failed the test, its one of the samsung ones but i cant find its full name anywhere in device manager. Apparently its serial number is listed, is it also labelled somewhere on the HDD itself? What should i do from here if it IS causing my problem? (i dont think its my OS HDD)

gregrocker · 29 Mar 2014

Google the serial number to determine which HD it is.

These drives should be tested while plugged in individually using Seagate Seatools extended CD test, followed by a full Disk Check. Replace any failing drives.

MajorFoley · 29 Mar 2014

gregrocker said:

Google the serial number to determine which HD it is.

These drives should be tested while plugged in individually using Seagate Seatools extended CD test, followed by a full Disk Check. Replace any failing drives.

I ran a short and long generic tests but what cd test? Since its under warranty I can send it in but I wonder if they can clone the drive I really don't want to go through the hassle of copying 700gb of data back and forth. It also recommended on the drive that failed to use seatools Dos and to run recover sectors or something. So what does that do?

gregrocker · 29 Mar 2014

Use the Seagate DOS download so that you boot to run the Extended test from CD.

Unplug all other HD's except the one being tested.

Back up all data and a Win7 image now. All data should always be backed up if it is valued at all.

MajorFoley · 29 Mar 2014

gregrocker said:

Use the Seagate DOS download so that you boot to run the Extended test from CD.

Unplug all other HD's except the one being tested.

Back up all data and a Win7 image now. All data should always be backed up if it is valued at all.

Right, I guess ill do that. If it is the data hard drive and not the is HDD how is it causing the issue?Now I just need to copy 700gb of data to a portable HDD..

MajorFoley · 01 Apr 2014

Ok. The OS hard drive is the one failing the long test. However i did the previous tests with furmark n such arent freezing or anything so it could be the drive just going off.
Anyway i rang seagate, they can replace but they will give me a low format refurbrished one or something along those lines, and they cant clone my drive.
So i want to keep everything on this drive exactly the same, my registry,documents, web browsing history, etc.
Could i make an image and then install the image on the hard drive they send to me to make it exactly like this hard drive that im going to send off?
What app would you recommend for making an image? (the image would probably be about 400gb) because the OS hard drive has about 534/934 GB left