Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: please help,black screen of death in windows7 home premium 64bit

08 Feb 2014   #1

windows vista home premier,and windows7 home premier
please help,black screen of death in windows7 home premium 64bit

Hi everyone

please i need your help.

i have samsung laptop,model(NP-RF711),working perfectly well with SSHD,8GB memory,kaspersky 2014 internet security.

my problem is:

When i turn on my laptop,it runs normally until after login screen,when a (black screen with white arrow cursors),freeze for about 40 seconds(i can not do anything).

it took me about 2 and a half minutes to fully loaded to desktop.

when i first bought this hard drive SSHD,and installed windows7,with all windows updates,sp1,and all drivers are up to date,and all other programmes,i haven't got this (blback screen of error),i don't know how i got it.

i fully scanned my laptop with(kaspersky internet security,anti malware,antispyware),no problem found from any of these softwares.

but when i turned off the laptop it took 7 seconds(very fast).

if i want to format and reinstall windows7 and all the updates,(how can i be sure that i will never get the (black screen of death again?)

i went and start searching using (google,pcadvisor,seven forum,and other forums about the black screen error,still nothing worked.i am still getting the black screen of death

i hope to hear from you very soon
my kindest regards

My System SpecsSystem Spec
08 Feb 2014   #2

Win-7-Pro64bit 7-H-Prem-64bit

Hi see if working down this list will help,
Troubleshooting for win-7,
My System SpecsSystem Spec

 please help,black screen of death in windows7 home premium 64bit

Thread Tools

Similar help and support threads
Thread Forum
Windows 7 Home Premium black screen after POST
My computer is running Windows 7 Home Premium x64 and after POST it goes to an all black screen with a _ in the top left. This started with a blue screen after waking up from sleep. I have re installed windows 3 times now and it happens again after 2-3 days always the same after waking up. It...
General Discussion
Blue screen of death Windows 7 home premium 64bt
please help I think it's my graphic drivers but I don't know much
BSOD Help and Support
Window 7 home premium (black screen of death)
Hello everyone, I could really use some advise. I am not an expert when it comes to computers, so please forgive my lack of knowledge. I have an acer laptop about 2 years old. Recently it was connected via HDMI (extended desktop) to a tv and I was syncing my phone using iTunes and my computer...
General Discussion
Windows 7 Home Premium 64bit - Black screen with active cursor
Hi, thanks in advance for the advice i will hopefully receive. :) I have only had my Asus CM 1730-03 desktop for 4 days and it works fine except one very important thing. Four out of 5 times when I turn it on, it shows the Asus logo and the Windows 7 logo and plays the Windows 7 music, then I...
General Discussion
windows7 home premium 64bit desktop sound does not work
I just joined this forum. I recently upgraded to win 7 home premium 64 bit from xp. I have AV Lab Multimedia Desktop Theater AVL320 sound system. It worked fine with XP, never a problem. With Windows 7 I can use the headset but not the AVL320 sound system as it is not recognised. Any solutions...
Sound & Audio

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:53.
Twitter Facebook Google+