Tons of files missing, desktop reset, browsers and toolbars reset...


  1. Posts : 11
    Windows 7, home premium 64 bit
       #1

    Tons of files missing, desktop reset, browsers and toolbars reset...


    Hello everyone,

    I'm kind of freaking out right now. I turned my computer off about 12 hours ago, and now that I turned it on again it took much longer than usual for it to prepare the desktop. When I got in, there are about 50 % of my desktop icons missing, the programs I had attached to the taskbar were missing, I opened chrome and all my bookmarks and other info were gone, most of my folders are empty (for example downloads folder contains nothing), my desktops wallpaper had changed to the default HP one, there are programs missing from the startup menu... I don't even know what other damage has been done yet. The only thing I can recall doing yesterday that could have caused this was downloading Red Alarm, but I'd love to know what is going on and how I can fix this.

    Thanks for your time,
    Sebruz
      My Computer


  2. Posts : 11
    Windows 7, home premium 64 bit
    Thread Starter
       #2

    Some additional information:
    I just found some of the missing files and folders from another location, but it seems like pretty much all software has reset somehow. Google Chrome's options, history, bookmarks etc are all gone, skype thought it was my first time using it and all the files my friend's have sent me at some point were re-sent. I even checked the trash bin, and I have no idea how but there are actually items there that I've emptied from the trash bin long ago.
      My Computer


  3. Posts : 17,545
    Windows 10 Pro x64 EN-GB
       #3

    Tons of files missing, desktop reset, browsers and toolbars reset...-finland_orb_small.png

    Kuulostaa siltä että Windowsin käyttäjäprofiilipalvelu on tiltannut. Jos näin on, tämä tutoriaali saattaa auttaa sinua selvittämään sotkun: User Profile Service failed the logon. User profile cannot be loaded.



    Tons of files missing, desktop reset, browsers and toolbars reset...-uk_us.png

    It sounds as if Windows User Profile Service has failed. Check this tutorial, it might help you to fix this issue: User Profile Service failed the logon. User profile cannot be loaded.

    Kari
      My Computer


  4. Posts : 11
    Windows 7, home premium 64 bit
    Thread Starter
       #4

    Tällä ratkesi ongelma, kiitos Kari!
      My Computer


  5. Posts : 17,545
    Windows 10 Pro x64 EN-GB
       #5

    Sebruz said:
    Tällä ratkesi ongelma, kiitos Kari!
    Ole hyvä!

    In English for forum rules' sake:

    Sebruz tells that the problem was solved with tutorial.
      My Computer


 

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