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Windows 7: Will not boot up, stuck in a loop

16 Feb 2014   #1
kingfishracin

Windows 7 Home Premium 64bit
 
 
Will not boot up, stuck in a loop

I have a Dell Inspiron N7110 that is stuck in a loop during boot up. It had a virus and stupid me didn't write down the name. I ran Windows Security Essentials and it recommended me to run WDO. I created a disc and ran that and now it will not boot. It flashes a blue screen then goes to the Error Recovery screen. The Startup Repair will not work and if you choose start windows normally it all starts again. I ran FRST and have attached a txt file. Thanks for any help.




Attached Files
File Type: txt FRST.txt (8.3 KB, 3 views)
My System SpecsSystem Spec
.
16 Feb 2014   #2
Ztruker

Windows 10 Pro X64
 
 

Use F8 to boot the the Advanced Boot Options menu. Select Disable automatic restart (or similar wording). Post the info from the BSOD here.
My System SpecsSystem Spec
16 Feb 2014   #3
kingfishracin

Windows 7 Home Premium 64bit
 
 

Thanks for the reply, this is what it says. Also before I ran WDO i was able to boot to the desktop and somewhat use the laptop.

Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
Technical information:
STOP: 0x0000007B (0xFFFFF880009A97E8, 0xFFFFFFFFC000000D,0x0000000000000000,0x0000000000000000)
My System SpecsSystem Spec
.

16 Feb 2014   #4
MeshMode

Windows 7 Professional 64-bit
 
 

Usually a 7b bluescreen is a storage controller error. You'll probably have to re-install the drivers.
My System SpecsSystem Spec
17 Feb 2014   #5
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

FRST .txt shows .... TDL4: custom:26000022 <===== ATTENTION!
This is a Rootkit. TDL-4 - Wikipedia, the free encyclopedia


My best advice would be to wipe the OS and do a 'clean' install.
My System SpecsSystem Spec
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 Will not boot up, stuck in a loop




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