Will not boot up, stuck in a loop


  1. Posts : 2
    Windows 7 Home Premium 64bit
       #1

    Will not boot up, stuck in a loop


    I have a Dell Inspiron N7110 that is stuck in a loop during boot up. It had a virus and stupid me didn't write down the name. I ran Windows Security Essentials and it recommended me to run WDO. I created a disc and ran that and now it will not boot. It flashes a blue screen then goes to the Error Recovery screen. The Startup Repair will not work and if you choose start windows normally it all starts again. I ran FRST and have attached a txt file. Thanks for any help.
    Will not boot up, stuck in a loop Attached Files
      My Computer


  2. Posts : 6,285
    Windows 10 Pro X64
       #2

    Use F8 to boot the the Advanced Boot Options menu. Select Disable automatic restart (or similar wording). Post the info from the BSOD here.
      My Computer


  3. Posts : 2
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thanks for the reply, this is what it says. Also before I ran WDO i was able to boot to the desktop and somewhat use the laptop.

    Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
    Technical information:
    STOP: 0x0000007B (0xFFFFF880009A97E8, 0xFFFFFFFFC000000D,0x0000000000000000,0x0000000000000000)
      My Computer


  4. Posts : 10
    Windows 7 Professional 64-bit
       #4

    Usually a 7b bluescreen is a storage controller error. You'll probably have to re-install the drivers.
      My Computer


  5. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #5

    FRST .txt shows .... TDL4: custom:26000022 <===== ATTENTION!
    This is a Rootkit. TDL-4 - Wikipedia, the free encyclopedia


    My best advice would be to wipe the OS and do a 'clean' install.
      My Computer


 

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