New
#41
edit: Sorry about that. I just realized that I side tracked you.
Please follow Addram's AV suggestion in post# 41 so that your system ahs some protection on it.
There's always time for what's the best AV discussion later, but the important thing right now is to have something.
bizee: there have been a lot of suggestions made in your thread and you have asked a number of questions.
Please review the thread and either complete a suggestion, provide the feedback or ask a question about it. I'm wondering "Did Bizee run AdwCleaner?"
It can get quite hectic with a few people giving suggestions... every once in a while you have to stop and make sure that recommendations don't fall through the cracks.
Thanks,
Bill
Last edited by Slartybart; 21 Feb 2014 at 21:13. Reason: put MSE on your system - discuss others later if desired
Sorry, I am no way ignoring everyone's help. Actually I am afraid to offend anyone as I am overwhelmed at everyone's willingness to help, and hope you all keep the faith in me as I am listening. I am in healing mode after having my second hip replacement in less than a year, and at 57 years old I am told I am young for that, but I guess playing multi sports for many years (including playing competitive men's hockey a year ago since I was five had something to with it.
As for running AdwCleaner? Not yet. I DO HAVE MalwareBytes Pro and have run all scans. I have done system restore, did not help. I have not had time (or felt good) to remove ASC and install AdwCleaner, although I did try CCleaner last week and have since removed it.
Not sure where my head is at right now, sorry. Please bare with me.
No sweat bizee, what you said is pretty much what I was trying to say. Don't get overwhelmed by the many suggestions.
Troubleshooting is a simple methodology - identify the issue, suggest a possible solution, test that and report the results. One step at a time - stop when the issue is resolved.
Take your time, members will help you as much as you need. You're a critical member of the team, you are the eyes and fingers and we depend on you to help us help you.
This is very helpful feedback, it let's everyone know what had and has not been done:
As for running AdwCleaner? Not yet. I DO HAVE MalwareBytes Pro and have run all scans. I have done system restore, did not help. I have not had time (or felt good) to remove ASC and install AdwCleaner, although I did try CCleaner last week and have since removed it.
the restore "before the updates" did not change anything, still showed Windows 8 in msconfig boot tab, so no changes after restore. I then took the Windows Updates again and system remained unchanged. I also changed the name of OS to Windows 7 as suggested in post #21
Just a reminder.
Until you completely remove Advanced System Care many things still won't work properly.
I wish you would of told us in your first post that you have ASC on your computer. Advanced System Care could of caused all your problems.
Advanced system care does more bad than good. Many people after using ASC have to do a Clean Install.
This might be helpful. It will take some doing because IoBit doesn't want you to remove it.
How to Uninstall Advanced Systemcare 5 from Windows 7: 8 Steps
After removing ASC I would run security scans again to see if it left some some little goodies behind.
Then I would run sfc /scannow.
Do it exactly as this tutorial by Brink guides you.
SFC /SCANNOW Command - System File Checker
Please report back.
I will do as you suggest. Wish I had asked you guys what is best for security for PC's before I did ASC.
So I assume other Iobit programs such as their Uninstaller, SmartDefrag and Driver Booster are not good either?
If you don't like these programs, then I will ask now, what do you recommend to replace these?
Video on removal (was for ASC 5 which I am sure does not matter) was without video and was somewhat different from written method.
Last edited by bizee; 22 Feb 2014 at 16:28. Reason: Watched video on removing ASC and without sound it was hard to understand and was hard to see everything.
I agree with Golden, except that once in a while for a stubborn application I do recommend Revo uninstaller. It is a one time one issue recommendation - not as a general replacement for Windows Control Panel -> Programs and Features.
A bigger hammer, 3rd party application, is only suggested on rare occasions and is to be used with guidance.
Best practices are to use Windows tools first and always.
Bill
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Well my system is acting up real funny now for last few days. Slow to boot and Windows Live Mail takes forever to start. Tried several fixes and is somewhat better now. Everything works but annoying wait time. Waiting for buddy who has copy of (legit) Win7 for me, can't find mine. Hopefully have it tonight. Then start all over again with fresh install. I have 2 other hard drives in my tower where I keep all my movies, etc so that helps. Let you know more later.