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Windows 7: A patch is preventing the system from starting

20 Feb 2014   #1

Windows 7 64-bit
A patch is preventing the system from starting

I have a Lenovo G570 hasn't been able to start Windows. After I boot it, it goes through a screen that shows 'Windows Loading' and now will not start windows. When I press F8 ,on startup, it fails to boot into Windows 7. I get "Windows Error Recovery" with 2 options: Launch Startup Repair (recommended) and Start Windows Normally

When I choose Launch Setup Repair, it says it cannot repair this computer automatically. The Problem Details are:

"Startup Repair cannot repair cannot repair this computer automatically
Sending more information can help Microsoft create solutions.
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Problem event name: startup repair offline
Problem signature 01: 6.1.7600.16385
Problem signature 02: 6.1.7600.16385
Problem signature 03: Unknown
Problem signature 04: 0
Problem signature 05: AutoFailover
Problem signature 06: 1
Problem signature 07: BadPatch
OS version: 6.1.7601.
Locale ID : 1033

Also in Startup Repair diagnosis and repair log it showed me some tests performed and at the end gave me this message

Root cause found:
A patch is preventing the system from starting.

Repair action: System Restore
Result: Failed. Error code = 0x 1f
Time taken = 448097 ms

Repair action : System files integrity check and repair
Result: failed. Error code = 0x490
Time taken = 815433ms

In the system recover options i choose "System Restore" ran through some files when i hit finish, laptop restarted came through the same problem earlier (screen showing 'Windows Loading' and is stuck there).

My System SpecsSystem Spec
20 Feb 2014   #2

Windows 10x64 Build 1709

Welcome to the forums venkat!

Have you tried a Clean Boot to try and isolate the problem? We have many excellent tutorials here at the forums, heres one on how to do that if you haven't before. Just click on the link : Troubleshoot Application Conflicts by Performing a Clean Startup

Have you considered a repair install? Repair Install
My System SpecsSystem Spec
20 Feb 2014   #3
Microsoft MVP

Windows 7 Ultimate X64 SP1

Welcome to Seven Forums.

You might also give this a try.
Startup Repair
My System SpecsSystem Spec


 A patch is preventing the system from starting

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