A patch is preventing the system from starting


  1. Posts : 1
    Windows 7 64-bit
       #1

    A patch is preventing the system from starting


    I have a Lenovo G570 hasn't been able to start Windows. After I boot it, it goes through a screen that shows 'Windows Loading' and now will not start windows. When I press F8 ,on startup, it fails to boot into Windows 7. I get "Windows Error Recovery" with 2 options: Launch Startup Repair (recommended) and Start Windows Normally

    When I choose Launch Setup Repair, it says it cannot repair this computer automatically. The Problem Details are:


    "Startup Repair cannot repair cannot repair this computer automatically
    Sending more information can help Microsoft create solutions.
    ->Send information about this problem (recommended)
    ->Dont Send
    [V] View problem details"
    problemsignature:
    Problem event name: startup repair offline
    Problem signature 01: 6.1.7600.16385
    Problem signature 02: 6.1.7600.16385
    Problem signature 03: Unknown
    Problem signature 04: 0
    Problem signature 05: AutoFailover
    Problem signature 06: 1
    Problem signature 07: BadPatch
    OS version: 6.1.7601.2.1.0.256.1
    Locale ID : 1033

    Also in Startup Repair diagnosis and repair log it showed me some tests performed and at the end gave me this message


    Root cause found:
    -------------------------
    A patch is preventing the system from starting.

    Repair action: System Restore
    Result: Failed. Error code = 0x 1f
    Time taken = 448097 ms

    Repair action : System files integrity check and repair
    Result: failed. Error code = 0x490
    Time taken = 815433ms

    In the system recover options i choose "System Restore" ........it ran through some files when i hit finish, laptop restarted came through the same problem earlier (screen showing 'Windows Loading' and is stuck there).
      My Computer


  2. Posts : 3,724
    Windows 10x64 Build 1709
       #2

    Welcome to the forums venkat!

    Have you tried a Clean Boot to try and isolate the problem? We have many excellent tutorials here at the forums, heres one on how to do that if you haven't before. Just click on the link : Troubleshoot Application Conflicts by Performing a Clean Startup


    Have you considered a repair install? Repair Install
      My Computer


  3. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #3

    Welcome to Seven Forums.

    You might also give this a try.
    Startup Repair
      My Computer


 

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