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#1
Printer problem needs guru. Looks like Windows not Brother problem.
Windows 7 Professional
Haven't had the need to use my printer in a couple of weeks, so I don't know when the problem started. It is a Brother HL-2270DW that has been problem free. There are tests that can be tried using the printer itself and it says it has a good connection and should be functioning.
Nevertheless, when I click on print, the available choices are Microsoft XPS Document writer and Fax; the Brother unit is not included as an option. When I enter the control panel and look at the devices, my printer is mentioned with a Troubleshooting necessary indicated, but letting the troubleshooter do its job does not provice any suitable result.
I returned to a restore point the 23 of this month, but am not wanting to go much further back, because except for the printer problem, my computer is working great, and I don't want to remove necessary updates, etc. that might create a whole new problem.
I have shut down for half minute and restarted the printer to see if it might provide a benefit, but when I restart the printer, it's self trouble shooting feature suggest that the unit is both attached and working properly. Toner is over 90% remaining. BTW it is wifi and my router seems to be working perfectly. Drivers are latest.
Thanks for any input!