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My laptop went from Restore to Recovery
Re: Samsung 365E5CS05US. Laptop. The O/S is Windows 8, but I'm not sure the problem is because of that. Anyhow, I had occasion to do a restore and followed the instructions in the computer. I was greeted by a RECOVERY screen basically telling me that a required device wasn't connected or can't be accessed, etc. This was followed by a Error Code Oxc0000185. I contacted the Tech team at Samsung via chat and basically their protocol is to send you to different applicable links, try a couple of basic things and then to the Repair center. I did convince them to send me a recovery disk and I tried it and it didn't work. When I put it in and turned the computer on, it went right to that RECOVERY screen again. Anyhow, at the bottom of the RECOVERY screen is listed three option: Press Enter to try again, Press F8 for Startup settings and press ESC for UEFI Firmware Settings. Trying the first two took me to the RECOVERY screen again and the third gets me into Aptio Setup Utility which has five tabs; Sys Info, Advanced, Security, Boot, and Exit. Basically, I clicked on to everything in there and the only thing where I got any results is in the Exit column. Under Boot Override there is listed; Windows Boot Manager (PO: Hitachi HTS547550A9E384) and when I click on to that and enter, I get Samsung logo, to the Space Needle scene and when I hit enter, I get the sign-on screen and I sign in and I get the Start screen with all the apps. Of course that is not a normal computer entry, so I need help with this. Thank You.