Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Computer Randomly Freezes

04 Mar 2014   #11
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

This is going to be a process of elimination. Because the problem varies for a few minutes to several hours make it difficult to point to something.

Because your keyboard looses it's lights could you use different usb ports.
If that doesn't help try a different mouse and keyboard.
Does you system have problems doing things other than gaming?

Have you use the Samsung SSD Tool box? Also is the Firmware up to date?

Support - Solid State Drives MZ-7PD256 | Samsung Memory & Storage

It would be helpful to put the brand of your power supply in your System Specs.

My System SpecsSystem Spec
04 Mar 2014   #12

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

Because your keyboard looses it's lights
Sorry for the confusion, the keyboard doesn't lose its lights, but pressing caps lock does not turn on the caps lock light. All backlit LED's are still on

As I said it also happens while just using the internet (google chrome) and once just on the desktop

I already have samsung magician and that runs when my computer is on and keeps all SSD firmware up to date

My system never experiences any other problems apart from this freezing, no slow downs, hangs or programs becoming unresponsive
My System SpecsSystem Spec
04 Mar 2014   #13
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

I do not see this in any of your post.

As I said it also happens while just using the internet (google chrome) and once just on the desktop
I did see this in post #1

I'm not sure if there is any relation but it generally only happens while running Google Chrome, Hearthstone or Dayz. Yet I can play Guild Wars 2 (known to be very CPU intensive) for 6+ hours and have no freezing occur (same for most steam games)
That suggest that the problem could be in Hearthsone or Dayz programs (games).
I don't use Chrome but could you look and see if Chrome has a hardware accelerator of some kind and turn it off.

Have you tried those games with a another browser?

What happened once on you computer is no concern.
If something only happened once on your computer you wouldn't be asking for assistance.

You stated your drives are updated, that is good.
You stated you don't have a heat problem, that is good.
Now could you check manually that your Firmware is up to date and what the update was designed to do?
I don't recommend auto update because you don't know what the update does or when it is going to do the update.
Anything that is Auto Update or Scheduled can cause gaming problems.
I don't use Auto Update or Scheduled of anything just for those reasons.

Have you run Eset On Line Scanner as requeated? Please report results.

Have you been keeping Restore Points?
I need exact answer to exact questions.
If I can't help you I will look for others that might have a idea.
My System SpecsSystem Spec


 Computer Randomly Freezes

Thread Tools

Similar help and support threads
Thread Forum
Computer freezes randomly
Hi. I have visited this forum many times in the past while trying to solve my pc problems, but now Im making an account because theres a problem I have been trying to get answers for long time. As the title says, my computer freezes. It doesnt really matter what Im doing, it just freezes. I have...
BSOD Help and Support
My computer just randomly freezes.
Hello, recentally my pc has started to freeze again, it did not short of a year ago untill i took it to peices and removed the dust from the mother board since then it's been fine.. Until about a week ago. i took it to peices to find no dust. I've tried everything. Whiping the computer, Updating...
BSOD Help and Support
Computer Randomly freezes
My Desktop System is a Dell XPS-420 which came with windows vista 32bit. My wife's system is a a Dell Inspiron 1530 Laptop which came with windows vista 64bit I installed Windows 7 64bit on both machines and then the problem sarted. The computers would lock up at random times and the only way...
BSOD Help and Support
Computer freezes randomly
First time posting here...over the last couple of days my computer randomly freezes and i have to force reboot it happens at i checked the event viewer and it said The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding,...
BSOD Help and Support
Computer randomly freezes
I've tried googling and haven't been able to come up with a solution. My brand new custom built computer will randomly freeze. The only way to get it back is to reboot from the tower. - System - Provider Name] Microsoft-Windows-Wininit
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:07.
Twitter Facebook Google+