Computer Randomly Freezes

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  1. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #11

    This is going to be a process of elimination. Because the problem varies for a few minutes to several hours make it difficult to point to something.

    Because your keyboard looses it's lights could you use different usb ports.
    If that doesn't help try a different mouse and keyboard.
    Does you system have problems doing things other than gaming?

    Have you use the Samsung SSD Tool box? Also is the Firmware up to date?

    Support - Solid State Drives MZ-7PD256 | Samsung Memory & Storage

    It would be helpful to put the brand of your power supply in your System Specs.
      My Computer


  2. Posts : 5
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #12

    Because your keyboard looses it's lights
    Sorry for the confusion, the keyboard doesn't lose its lights, but pressing caps lock does not turn on the caps lock light. All backlit LED's are still on

    As I said it also happens while just using the internet (google chrome) and once just on the desktop

    I already have samsung magician and that runs when my computer is on and keeps all SSD firmware up to date

    My system never experiences any other problems apart from this freezing, no slow downs, hangs or programs becoming unresponsive
      My Computer


  3. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #13

    I do not see this in any of your post.

    As I said it also happens while just using the internet (google chrome) and once just on the desktop
    I did see this in post #1

    I'm not sure if there is any relation but it generally only happens while running Google Chrome, Hearthstone or Dayz. Yet I can play Guild Wars 2 (known to be very CPU intensive) for 6+ hours and have no freezing occur (same for most steam games)
    ----------------
    That suggest that the problem could be in Hearthsone or Dayz programs (games).
    I don't use Chrome but could you look and see if Chrome has a hardware accelerator of some kind and turn it off.

    Have you tried those games with a another browser?

    What happened once on you computer is no concern.
    If something only happened once on your computer you wouldn't be asking for assistance.

    You stated your drives are updated, that is good.
    You stated you don't have a heat problem, that is good.
    Now could you check manually that your Firmware is up to date and what the update was designed to do?
    I don't recommend auto update because you don't know what the update does or when it is going to do the update.
    Anything that is Auto Update or Scheduled can cause gaming problems.
    I don't use Auto Update or Scheduled of anything just for those reasons.

    Have you run Eset On Line Scanner as requeated? Please report results.

    Have you been keeping Restore Points?
    I need exact answer to exact questions.
    If I can't help you I will look for others that might have a idea.
    Last edited by Layback Bear; 04 Mar 2014 at 06:29.
      My Computer


 
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