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Windows 7: Svchost process slowly adds memory until programs start crashing

04 Mar 2014   #1
elstie

Windows 7 Home Premium 64bit
 
 
Svchost process slowly adds memory until programs start crashing

One of the svchost processes will slowly start to add memory to itself until it's eaten up enough to start crashing other applications.

If I restart the computer, it will start over, but then the problem starts again. It's seemingly random when it starts to eat up memory. It could take a day to accumulate or hours.

Process explorer is unable to show me which service within that svchost is the culprit. Not sure where to go from here.


My System SpecsSystem Spec
.
04 Mar 2014   #2
UsernameIssues

W7 Pro SP1 64bit
 
 

Welcome to the Seven Forums.

Have you setup Process Explorer to send file hashes to VirusTotal?

See this post: Process Explorer 16

You might also want to scan your computer with one or more offline scanners:
What is Windows Defender Offline?
Download Kaspersky Rescue Disk 10
My System SpecsSystem Spec
05 Mar 2014   #3
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by elstie View Post
One of the svchost processes will slowly start to add memory to itself until it's eaten up enough to start crashing other applications.

If I restart the computer, it will start over, but then the problem starts again. It's seemingly random when it starts to eat up memory. It could take a day to accumulate or hours.

Process explorer is unable to show me which service within that svchost is the culprit. Not sure where to go from here.
Try using "msconfig" to diagnose the problem.

How to use MSCONFIG in Windows 7: NetSquirrel.com

HTH
My System SpecsSystem Spec
.

05 Mar 2014   #4
elstie

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
Welcome to the Seven Forums.

Have you setup Process Explorer to send file hashes to VirusTotal?

See this post: Process Explorer 16

You might also want to scan your computer with one or more offline scanners:
What is Windows Defender Offline?
Download Kaspersky Rescue Disk 10
VirusTotal wasn't showing anything as being malicious. When I scanned with Windows Defender offline it didn't come up with anything meaningful. I did the full scan overnight.

Quote   Quote: Originally Posted by Sir George View Post
Quote   Quote: Originally Posted by elstie View Post
One of the svchost processes will slowly start to add memory to itself until it's eaten up enough to start crashing other applications.

If I restart the computer, it will start over, but then the problem starts again. It's seemingly random when it starts to eat up memory. It could take a day to accumulate or hours.

Process explorer is unable to show me which service within that svchost is the culprit. Not sure where to go from here.
Try using "msconfig" to diagnose the problem.

How to use MSCONFIG in Windows 7: NetSquirrel.com

HTH
Do you mean to disable things in the Startup tab and see if everything goes ok in order to narrow down the culprit?
My System SpecsSystem Spec
05 Mar 2014   #5
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by elstie View Post
Quote   Quote: Originally Posted by UsernameIssues View Post
Welcome to the Seven Forums.

Have you setup Process Explorer to send file hashes to VirusTotal?

See this post: Process Explorer 16

You might also want to scan your computer with one or more offline scanners:
What is Windows Defender Offline?
Download Kaspersky Rescue Disk 10
VirusTotal wasn't showing anything as being malicious. When I scanned with Windows Defender offline it didn't come up with anything meaningful. I did the full scan overnight.

Quote   Quote: Originally Posted by Sir George View Post
Quote   Quote: Originally Posted by elstie View Post
One of the svchost processes will slowly start to add memory to itself until it's eaten up enough to start crashing other applications.

If I restart the computer, it will start over, but then the problem starts again. It's seemingly random when it starts to eat up memory. It could take a day to accumulate or hours.

Process explorer is unable to show me which service within that svchost is the culprit. Not sure where to go from here.
Try using "msconfig" to diagnose the problem.

How to use MSCONFIG in Windows 7: NetSquirrel.com

HTH
Do you mean to disable things in the Startup tab and see if everything goes ok in order to narrow down the culprit?
Correct! See the following link for a better explanation of how to use Msconfig. The section for Vista works the same for Windows 7;

How To Troubleshoot Your Windows With The MSconfig Utility

HTH
My System SpecsSystem Spec
05 Mar 2014   #6
elstie

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Sir George View Post
Correct! See the following link for a better explanation of how to use Msconfig. The section for Vista works the same for Windows 7;

How To Troubleshoot Your Windows With The MSconfig Utility

HTH
Ok. So here's the thing. Once the svchost process that is the culprit rears its head, I'm able to right-click it in the task manager and go to services. All the services that encompass it are highlighted in the list. Does this already narrow down the field for me?

If so, just based on this list, these seem like very important services to keep open (while the article says to leave important services that you don't know anything about activated).

Once it starts acting up again, I can post a list of these services, if that's helpful.
My System SpecsSystem Spec
05 Mar 2014   #7
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by elstie View Post
Quote   Quote: Originally Posted by Sir George View Post
Correct! See the following link for a better explanation of how to use Msconfig. The section for Vista works the same for Windows 7;

How To Troubleshoot Your Windows With The MSconfig Utility

HTH
Ok. So here's the thing. Once the svchost process that is the culprit rears its head, I'm able to right-click it in the task manager and go to services. All the services that encompass it are highlighted in the list. Does this already narrow down the field for me?

If so, just based on this list, these seem like very important services to keep open (while the article says to leave important services that you don't know anything about activated).

Once it starts acting up again, I can post a list of these services, if that's helpful.
The best place to start is Msconfig.

Read the article at the following link which will give you an idea of what svchost.exe does.

http://www.howtogeek.com/howto/windo...is-it-running/

HTH
My System SpecsSystem Spec
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 Svchost process slowly adds memory until programs start crashing




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