help MY LAPTOP KEEPS CRASHING AND RESTARTING


  1. bluedarling7
    Posts : 6
    64bit wn 7
       New #1

    help MY LAPTOP KEEPS CRASHING AND RESTARTING


    HI sending my msconfigsys report for network drivers. it did solve the improper shutting down of my laptop when i turned of my internet. however I would like help maybe there is still something wrong somewhere as my laptop still crashes down all of a sudden, no pattern at all. sometimes it lets me watch videos for a time and then it crashes and restarts or when i just turn on the laptop and it crashes right away.
    this has been to service centers back and forth I got tired of it.
    I hope somebody could help.

    report is in attachment. ty i hope i attached it properly though
    Attached Files
    help MY LAPTOP KEEPS CRASHING AND RESTARTING Attached Files
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  3. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #2

    System specs first my friend then it is easier for us to help.
    System Info - See Your System Specs

    The drivers how did you update them? as I am not a fan of the Windows feature preferring to go to the manufacturers hence the system specs please.
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  4. bluedarling7
    Posts : 6
    64bit wn 7
    Thread Starter
       New #3

    Windows 7 ultimate
    laptop : acer
    processor: intel i7 -2670QM cpu @2.20ghz
    ram: 8gb
    system type: 64 bit
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  6. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #4

    Look this might sound a bit pedantic but the system specs are a little more than that we need to now what the motherboard is the network adaptor brand and even the Acer model would help.

    Just out of interest how old is the machine??
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  7. bluedarling7
    Posts : 6
    64bit wn 7
    Thread Starter
       New #5

    sorry how do i see or where can i look for the specs you are asking. im not so techie.

    il get back to this post once im back home. im currently out of town. hope u guys will still see and read my posts. ty
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  8. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #6

    Just follow that link and post back.
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  10. bluedarling7
    Posts : 6
    64bit wn 7
    Thread Starter
       New #7

    Attachment 309743

    Hi guys i have attached my laptops profile from a software i downloaded so you can all have the needed details. Sometimes my laptop could stay on for 2 days nonstop like when it was at the service center but when i moved it around or brought it home it would act up again. I use 3ds max and autocad on this and this laptop was with me for about a year and half when it started acting up. they have cleaned it etc but to no avail. I hope somebody out there can find me a fix for this. Thank you so much!
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  11. bluedarling7
    Posts : 6
    64bit wn 7
    Thread Starter
       New #8

    pls see attached file. ty
    help MY LAPTOP KEEPS CRASHING AND RESTARTING Attached Files
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