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Windows 7: 8 GB RAM installed (3.98) usable

12 Mar 2014   #1
djryano

windows 7 64-bit
 
 
8 GB RAM installed (3.98) usable

Hi all,

Have check everywhere for a solution do this. I have recently build my own pc and its going great

But i have 2x4gb ram chips installed dual channel and its only detecting 4gb usable

there is no memory mapping for my mobo and yes im on a 64 bit system

have tried everything can anyone please help me out


Gyazo - d008617fb2e48a5320f9a9232c3aebb6.png
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Gyazo - 025a847e78b70760ba61ceede7629720.png

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Gyazo - 55c2cad1adf03f03906a47143931064f.png


My System SpecsSystem Spec
.
12 Mar 2014   #2
Solarstarshines

Windows 10 Home Premium 64bit sp1
 
 

Quote   Quote: Originally Posted by djryano View Post
Hi all,

Have check everywhere for a solution do this. I have recently build my own pc and its going great

But i have 2x4gb ram chips installed dual channel and its only detecting 4gb usable

there is no memory mapping for my mobo and yes im on a 64 bit system

have tried everything can anyone please help me out


Gyazo - d008617fb2e48a5320f9a9232c3aebb6.png
___________________________________________________

Gyazo - 025a847e78b70760ba61ceede7629720.png

____________________________________________________

Gyazo - 55c2cad1adf03f03906a47143931064f.png

Can you list full system specs

Also do you have Onboard or IGPU If yes possible Ram shifted to them

If you have a Dedicated GPU list all specs for it

Also with detailed info on your Build it could be a possible non compliant ram meaning it will not work on your board

Get back to us when you have all of what we asked for it will help us much easier then screen shots because the main thing is to figure if your components are the blame once we get the right info then screen shots would be in order next to figure the best solution for you
My System SpecsSystem Spec
12 Mar 2014   #3
Solarstarshines

Windows 10 Home Premium 64bit sp1
 
 

Nevermind screen shot told me your issue you are using 32Bit windows

You need 64 bit version

The first screen shot is yours This shows 32 bit Windows Ultimate

The Second one is mine and shows 64bit Windows


Attached Thumbnails
8 GB RAM installed (3.98) usable-win.png   8 GB RAM installed (3.98) usable-win1.png  
My System SpecsSystem Spec
.

12 Mar 2014   #4
djryano

windows 7 64-bit
 
 

Gigabyte GA-78LMT-USB3 Motherboard Phenom II AMD Athlon II Socket AM3 AMD 760G Micro ATX RAID Gigabyte

2 x Corsair Memory Vengeance Jet Black Low Profile 4GB DDR3 1600 MHz CAS 9 XMP Dual Channel Desktop

AMD FX 6300 Black Edition Six Core Processor Socket AM3+

XFX Radeon R9 270 Boost 2GB AMD PCI Express Graphics Card

sorry if you need anything else just ask

if you mean where is the ram its on board(not sure about the question sorry)
My System SpecsSystem Spec
12 Mar 2014   #5
djryano

windows 7 64-bit
 
 

but look at this?

Gyazo - ebbe7be054e2d828330a3f812540af2e.png

it says 64 bit?
My System SpecsSystem Spec
12 Mar 2014   #6
djryano

windows 7 64-bit
 
 

Quote   Quote: Originally Posted by Solarstarshines View Post
Nevermind screen shot told me your issue you are using 32Bit windows

You need 64 bit version

The first screen shot is yours This shows 32 bit Windows Ultimate

The Second one is mine and shows 64bit Windows

Any ideas? my screen shot above says 64 bit?
My System SpecsSystem Spec
12 Mar 2014   #7
Solarstarshines

Windows 10 Home Premium 64bit sp1
 
 

Quote   Quote: Originally Posted by djryano View Post
Quote   Quote: Originally Posted by Solarstarshines View Post
Nevermind screen shot told me your issue you are using 32Bit windows

You need 64 bit version

The first screen shot is yours This shows 32 bit Windows Ultimate

The Second one is mine and shows 64bit Windows

Any ideas? my screen shot above says 64 bit?
Did you clone the OS and put it on the current hard drive ?

If you are sure it's a 64 bit OS could be a dead ram stick have you tested them one by one ?
My System SpecsSystem Spec
12 Mar 2014   #8
djryano

windows 7 64-bit
 
 

Quote   Quote: Originally Posted by Solarstarshines View Post
Quote   Quote: Originally Posted by djryano View Post
Quote   Quote: Originally Posted by Solarstarshines View Post
Nevermind screen shot told me your issue you are using 32Bit windows

You need 64 bit version

The first screen shot is yours This shows 32 bit Windows Ultimate

The Second one is mine and shows 64bit Windows

Any ideas? my screen shot above says 64 bit?
Did you clone the OS and put it on the current hard drive ?
No it is not. as i had bought win 7 when it first came out and this is a new build so i was not paying ms another bit of dosh. so is it 32 bit or 64 bit? really confused
My System SpecsSystem Spec
12 Mar 2014   #9
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Trust me, all your ram is being used, open up task manager/performance tab/ click resource monitor/ then the memory tab.

Make a snip of it and post in a reply for us to scrutinize

click start/ right click computer/ then properties/ then look at system type

that will tell you what bit you are running.
My System SpecsSystem Spec
12 Mar 2014   #10
Solarstarshines

Windows 10 Home Premium 64bit sp1
 
 

If you can pull this up like ADDRAM said you will know where it went

I am almost sure it is in Hardware reserve


Attached Thumbnails
8 GB RAM installed (3.98) usable-re.png  
My System SpecsSystem Spec
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 8 GB RAM installed (3.98) usable




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