Advanced System settings


  1. Posts : 2
    Windows 7 Home premium 32 bit SP1
       #1

    Advanced System settings


    Recently a game running on Steam, crashed the pc to the desktop. I wanted to create a dumpfile to try and determine the reason for the crash. I am an administrator and seem to have permissions to change system settings. However, when I attempt to create a dumpfile via Control Panel>System and Security> System>Advanced System Settings>StartUp and Recovery> Settings --, the system will allow me to enter values in the various fields eg "Write debugging information" however any changes I make are not saved and the values revert to the original values.

    I only wanted to create a small dump file and there is large capacity on the primary drive, so it doesn't seem to be a space issue.

    I am not sure if particular permissions are required or some other software maybe controlling the "Startup and Recovery" processes ?

    I don't seem to have this problem on another machine running Win 7 - Home Premium 64 bit? Any clues would be greatly appreciated!
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Alan,

    Please check to see if your steps were the same as those in step 6 here:
    Dump Files - Configure Windows to Create on BSOD

    Also have a look in C:\Windows\MiniDump......are there any dmp files there?
      My Computer


  3. Posts : 2
    Windows 7 Home premium 32 bit SP1
    Thread Starter
       #3

    Hi Golden


    Yes I have followed the steps shown in your linked document. I have tried all combinations of values in each of the fields and whilst I can check and uncheck items or select values, any changes are not stored and on re-entering the settings screen the values are reset to the original values.

    No dumps are produced and the folder C:\Windows\Minidumps has not been created.


    Thanks for your prompt reply :)
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Alan. Please check to see whether you have the following registry entry set:

    Code:
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl]
    "CrashDumpEnabled"=dword:00000003
      My Computer


 

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