Cannot view nor edit mp3 files in explorer.

Page 6 of 6 FirstFirst ... 456

  1. Posts : 4,776
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #51

    Tag editing


    Well it seems that AudioShell made some unspecified changes that fixed something but who knows what that was?

    If removal solved the Explorer issue then perhaps there was a problem with the shell extensions:

    Cannot view nor edit mp3 files in explorer.-shellexview.jpg

    Hopefully the Explorer issue won't reappear!
      My Computer


  2. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #52

    This is a very odd issue. Malware scanners report clean

    I don't see a real time AntiVirus pgm - did I miss it? Do you have one?

    Please download a real-time AV program to protect your system.

    Real time protection (use only one)
    • avast! be free Antivirus
    • AVG | Free
    • Microsoft Security Essentials (MSE)

      When installing be alert to untick all checkboxes that are cross marketing and not part of the application. These are mostly toolbars or the Chrome browser. Read the dialog boxes during and after the install and look for checkboxes - remove the tick from anything that isn't part of the AV application.

      Also, do not accept the offer of a free trial, you want to install the FREE version.




    ==== Installed Programs ======================
    .
    Do you know what these apps are? No uninstall them.

    2345ºÃѹ
    2345¿´Í¼Íõ
    360°²È«ÎÀÊ¿
    360ÊÖ»úÖúÊÖ
    360ɱ¶¾

    I would uninstall these one by one to see if one one them is causing the issue

    If you have objection to uninstalling any, let me know and I'll do some further reaearch.

    If you have a paid version, make sure you have the license key BEFORE uninstalling.

    You have a number of media players. VLC should handle almost everything.
    You also have a number of codecs - these are known to cause issues (plus VLC has almost every codec already)

    Some are just housekeeping and won't have any affect on the issue (i.e.Bonjour, silverlight)

    BaiduPlayer1.19.0.78
    Bonjour
    CopyTrans Suite Remove Only
    Driver Booster
    Game Assistant
    Google Chrome
    Google Update Helper
    Internet Download Manager
    Java 7 Update 45
    Java 7 Update 45 (64-bit)
    Java Auto Updater
    K-Lite Codec Pack 10.4.0 Full
    LogMeIn Hamachi
    Microsoft Silverlight
    Nexon Game Manager
    Pando Media Booster
    Smart Defrag 3
    Surfing Protection
    Tencent QQMail Plugin
    Xvid Video Codec

    These following are suspicious to me (could be my text editor though). If you don't know what they are, uininstall them if . A screen shot of installed pgms. would eliminate it being my text editor

    ¦ÌTorrent
    ǧǧ¾²Ìý£¨°Ù¶ÈÒôÀְ棩 7.0.2.0
    °Ù¶ÈÔƹܼÒ
    °Ù¶ÈÒôÀÖ2013 8.2.12.7
    ÌÚѶQQ
    ¹È¸èÆ´ÒôÊäÈë·¨ 2.7
    ³´óʦ
    .

    I'd like to see another dds - thanks
      My Computer


  3. Posts : 36
    Windows 7 Home Premium 64bit
    Thread Starter
       #53

    Slartybart said:
    This is a very odd issue. Malware scanners report clean

    I don't see a real time AntiVirus pgm - did I miss it? Do you have one?

    Please download a real-time AV program to protect your system.

    Real time protection (use only one)
    • avast! be free Antivirus
    • AVG | Free
    • Microsoft Security Essentials (MSE)

      When installing be alert to untick all checkboxes that are cross marketing and not part of the application. These are mostly toolbars or the Chrome browser. Read the dialog boxes during and after the install and look for checkboxes - remove the tick from anything that isn't part of the AV application.

      Also, do not accept the offer of a free trial, you want to install the FREE version.




    ==== Installed Programs ======================
    .
    Do you know what these apps are? No uninstall them.

    2345ºÃѹ
    2345¿´Í¼Íõ
    360°²È«ÎÀÊ¿
    360ÊÖ»úÖúÊÖ
    360ɱ¶¾

    I would uninstall these one by one to see if one one them is causing the issue

    If you have objection to uninstalling any, let me know and I'll do some further reaearch.

    If you have a paid version, make sure you have the license key BEFORE uninstalling.

    You have a number of media players. VLC should handle almost everything.
    You also have a number of codecs - these are known to cause issues (plus VLC has almost every codec already)

    Some are just housekeeping and won't have any affect on the issue (i.e.Bonjour, silverlight)

    BaiduPlayer1.19.0.78
    Bonjour
    CopyTrans Suite Remove Only
    Driver Booster
    Game Assistant
    Google Chrome
    Google Update Helper
    Internet Download Manager
    Java 7 Update 45
    Java 7 Update 45 (64-bit)
    Java Auto Updater
    K-Lite Codec Pack 10.4.0 Full
    LogMeIn Hamachi
    Microsoft Silverlight
    Nexon Game Manager
    Pando Media Booster
    Smart Defrag 3
    Surfing Protection
    Tencent QQMail Plugin
    Xvid Video Codec

    These following are suspicious to me (could be my text editor though). If you don't know what they are, uininstall them if . A screen shot of installed pgms. would eliminate it being my text editor

    ¦ÌTorrent
    ǧǧ¾²Ìý£¨°Ù¶ÈÒôÀְ棩 7.0.2.0
    °Ù¶ÈÔƹܼÒ
    °Ù¶ÈÒôÀÖ2013 8.2.12.7
    ÌÚѶQQ
    ¹È¸èÆ´ÒôÊäÈë·¨ 2.7
    ³´óʦ
    .

    I'd like to see another dds - thanks
    I know those programs. After uninstalled Audioshell the explorer has not crashed since, so I guess it's all right from here. I'll post if the problem occur again, if not then that means I'm done with it.
    Thank you.
      My Computer


  4. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #54

    Ok, I figured that auioshell was casuing WinExplorer to crash - not sure why, but 3rd party add-ons often cause other issues.

    Did you install an AV pgm?

    I read my post suggesting uninstlaling programs and it wasn't all that clear.

    I was asking if you knew the first and last group of pgms. Your response was that you knew the pgms, that uninstalling Audioshell stopped WinExplorer crashes and that it's all right from here.

    If this means that you can edit properties in WinExplorer, great. You can skip the the rest of this post.
    I'm guessing that editing mp3 properties in WinExplorer is still an issue - please comfirm.

    I should have asked this before.. is this only an issue with audio files? Can you edit properties of other type of files in WinExplorer? Try an image file (jpg, png - date taken, title, etc)

    I'm leaning towards resetting mp3 in the registry if it's only mp3 files.

    Regarding uninstalling pgms: Could you post a screen shot of Control panel installed programs? All I see when I look at the dds attach file are what I'm guessing are unicode characters that my text editor can't handle.

    I suggested uninstalling the middle gorup of 20 pgms unless you really need them. The codec packs are know to cause issues on some machines, different players set parameters that might conflict with WinExplorer, Bonjour, chrome, and Jave have also caused issues on some machines. The rest of the list seem to be unecessary 3rd party apps - any 3rd party app is always suspect (see what audioshell did?)

    Please let me know where the issue stands, I don't want to suggest anything else until I know what has already been done or if the issue is already resolved.

    Thanks,

    Bill
    .
      My Computer


  5. Posts : 36
    Windows 7 Home Premium 64bit
    Thread Starter
       #55

    Slartybart said:
    Ok, I figured that auioshell was casuing WinExplorer to crash - not sure why, but 3rd party add-ons often cause other issues.

    Did you install an AV pgm?

    I read my post suggesting uninstlaling programs and it wasn't all that clear.

    I was asking if you knew the first and last group of pgms. Your response was that you knew the pgms, that uninstalling Audioshell stopped WinExplorer crashes and that it's all right from here.

    If this means that you can edit properties in WinExplorer, great. You can skip the the rest of this post.
    I'm guessing that editing mp3 properties in WinExplorer is still an issue - please comfirm.

    I should have asked this before.. is this only an issue with audio files? Can you edit properties of other type of files in WinExplorer? Try an image file (jpg, png - date taken, title, etc)

    I'm leaning towards resetting mp3 in the registry if it's only mp3 files.

    Regarding uninstalling pgms: Could you post a screen shot of Control panel installed programs? All I see when I look at the dds attach file are what I'm guessing are unicode characters that my text editor can't handle.

    I suggested uninstalling the middle gorup of 20 pgms unless you really need them. The codec packs are know to cause issues on some machines, different players set parameters that might conflict with WinExplorer, Bonjour, chrome, and Jave have also caused issues on some machines. The rest of the list seem to be unecessary 3rd party apps - any 3rd party app is always suspect (see what audioshell did?)

    Please let me know where the issue stands, I don't want to suggest anything else until I know what has already been done or if the issue is already resolved.

    Thanks,

    Bill
    .
    My anti virus program is called 360, it's Chinese.
    Now I can still edit mp3 even after uninstalled Audioshell.
    Well, I can edit the date taken of PNG but not JPG.

    Cannot view nor edit mp3 files in explorer.-qqae-20140426142517.png

    Cannot view nor edit mp3 files in explorer.-qqae-20140426142527.png

    The issue is resolved, I can edit mp3s in explorer and it's not crashing any more.
      My Computer


  6. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #56

    Excellent news, thanks for the feedback.

    re: image property editing in WinExplorer.
    Date taken is the only field I can edit for PNG, but can edit other fields (ratings, tag, title, etc) for JPG.
    Can you edit ANY fields for JPG?

    Please run the attached batch file that queries entries in the registry and outputs the results to your downloads folder as FileAsc_JPG.txt
    Attach the output file to a post. I might suggest restoring the default values for JPG after seeing the file.

    I don't want to do this piecemeal. If restoring JPG resolved the issue for that file type, then you can pick and choose which file types you might need to default as you come across them. There's a tutorial with all file types - but let's start with JPG.

    Audioshell must have reset the defaults for mp3, and it stuck even after you uninstalled that app.

    Bill
    .
    Cannot view nor edit mp3 files in explorer. Attached Files
    Last edited by Slartybart; 26 Apr 2014 at 14:35.
      My Computer


  7. Posts : 36
    Windows 7 Home Premium 64bit
    Thread Starter
       #57

    slartybart said:
    excellent news, thanks for the feedback.

    Re: Image property editing in winexplorer.
    Date taken is the only field i can edit for png, but can edit other fields (ratings, tag, title, etc) for jpg.
    Can you edit any fields for jpg?

    Please run the attached batch file that queries entries in the registry and outputs the results to your downloads folder as fileasc_jpg.txt
    attach the output file to a post. I might suggest restoring the default values for jpg after seeing the file.

    I don't want to do this piecemeal. If restoring jpg resolved the issue for that file type, then you can pick and choose which file types you might need to default as you come across them. There's a tutorial with all file types - but let's start with jpg.

    Audioshell must have reset the defaults for mp3, and it stuck even after you uninstalled that app.

    Bill
    .
    FileAsc_JPG.txt
      My Computer


  8. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #58

    Thanks, it looks as though you are missing part of the JPG file association. I'm not certain, but it appears as though 2345 is responsble - at least 2345pic is associated with JPG.

    There are reg files in this tutorial that will set file types to default values
    Default File Type Associations - Restore

    Scroll down to JPG and download just that reg file
    Double click the downloaded file to merge it inot your registry (answer yes to any security dialogs)

    Then see if you can edit the properties for a JPG file in WinExplorer.

    You should be able to edit certain properties for different file types. If you come across any file type that you want to edit in WinExplorer but cannot then pick the appropriate reg file from the tutorial, download, and merge it.

    This is all based on if the JPG test worked - if you still can't edit JPG properties in WinExplorer after merging the defualt reg file, then it is something else.

    Let me know how it goes.

    Thanks,

    Bill
      My Computer


  9. Posts : 36
    Windows 7 Home Premium 64bit
    Thread Starter
       #59

    Slartybart said:
    Thanks, it looks as though you are missing part of the JPG file association. I'm not certain, but it appears as though 2345 is responsble - at least 2345pic is associated with JPG.

    There are reg files in this tutorial that will set file types to default values
    Default File Type Associations - Restore

    Scroll down to JPG and download just that reg file
    Double click the downloaded file to merge it inot your registry (answer yes to any security dialogs)

    Then see if you can edit the properties for a JPG file in WinExplorer.

    You should be able to edit certain properties for different file types. If you come across any file type that you want to edit in WinExplorer but cannot then pick the appropriate reg file from the tutorial, download, and merge it.

    This is all based on if the JPG test worked - if you still can't edit JPG properties in WinExplorer after merging the defualt reg file, then it is something else.

    Let me know how it goes.

    Thanks,

    Bill
    Yes! This is very helpful, now I can edit jpg and jpeg, and anything else I can't by using the link above.

    Cannot view nor edit mp3 files in explorer.-qqae-20140427131452.png

    Cannot view nor edit mp3 files in explorer.-qqae-20140427131622.png

    Once again Bill, thank you for solving my problems.
      My Computer


  10. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #60

    You're welcome- glad we finally nailed it, the issue is resolved, and you have the tools you need to repair any file type.

    Bill
    .
      My Computer


 
Page 6 of 6 FirstFirst ... 456

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 14:23.
Find Us