New
#1
Software shutdown after one hour inactivity
We have are having a problem with a business software shutting down after one hour of inactivity. This is only happening with our new computers, Windows 7 - 64 bit. The older computers, running XP, are not having this problem. We were told by the company that this was issue with the computer, not their software. A timer issue. The biggest issue is, if we are in the process of entering an customer or purchase order and get called away for an extended period of time, this, and only this software may still be showing but as soon and a key is hit that page goes away and the person has to log back in. In the meantime, that order is hung out in la-la land...there but not.
Thanks for any help!