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Windows 7: Keystrokes not recognized, when trying to use password.

26 Apr 2014   #1

windows 32-bit
Keystrokes not recognized, when trying to use password.

Hi Folks, I have hp win-7 32-bit, For some reason I can not get into my operating system, when I type in my password the keystrokes don't register, I have formatted the partition, reinstalled windows-7, up to that point everything is ok, Then I reinstall my programs from an external backup with Acronis true image
and then the same thing happens, keystrokes don't register for password, I am thinking my backup is corrupted, Would appreciate any help thanks.

My System SpecsSystem Spec
26 Apr 2014   #2

Windows 10 Pro X64

How does it behave if you boot to Safe Mode with Networking? If better then something is starting at boot that is causing the problem.

Advanced startup options - XP
Advanced startup options - Vista
Advanced startup options - Windows 7

Use msconfig to determine what is causing the problem

These are good tutorials on using msconfig in XP, Vista or Windows 7:
How to use msconfig in Windows XP
How to use msconfig in Windows Vista
How to use msconfig in Windows 7 and Windows 8

Click on Start then Run, type msconfig and press Enter.
Click on the Startup tab (for Windows 8, the Startup tab has a link to open Task Manager/Startup tab. Use that.), record what is currently starting then click the Disable All button.
Reboot and see if it runs better.
If yes then use msconfig to enable several items at a time till you find the culprit.

If no, start msconfig and click on the Services tab.
Check the Hide All Microsoft Services box, record what is currently starting then click the Disable All button.
Again, do a regular boot, see if it runs normal.
If yes then use msconfig to enable services till you find the culprit.

Once you've found the culprit, uninstall it or find out how to eliminate it from your system. Simply disabling it in msconfig is a temporary fix at best.
Enable everything else you disabled.
My System SpecsSystem Spec
27 Apr 2014   #3

windows 32-bit

Hi Ztruker, Thanks for your help, when I go into safe-mode with networking, or just safe -mode, the password box still comes up and when I try to type in the password I still get no response, the keystrokes don't register, no little black dots in the password box, and its not my keyboard as I use it for another OS on a different partition, I tried reinstalling windows-7 and up to that point everything is fine, password works, and reinstalled a different backup with my files and programs from an external hardrive, but I still have the same problem
My System SpecsSystem Spec

27 Apr 2014   #4

Windows 10 Pro X64

Sounds to me like something you are restoring from the backup drive is causing the problem. Try starting over again and doing the restore a little at a time until you find the cause. Time consuming but I can't think of any other way to do this.
My System SpecsSystem Spec
28 Apr 2014   #5

windows 32-bit

Thanks Ztruker, That's what I will have to do, I was trying to avoid that.
My System SpecsSystem Spec

 Keystrokes not recognized, when trying to use password.

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