Timeout error when launching a file

I'm getting a timeout error when using Universal Virus Sniffer to check for active file infections. I'm not sure how this is supposed to work but it downloads a randomly named file to:

C:\Users\Chris\Desktop\Toolbox 2\Universal Virus Sniffer\random.exe

The file does launch as shown by the process log:



However nothing happens and I get a Timeout error message.

I've tried a few times hence different file names are shown in the screenshots.



I've tried disabling anything that I can think of that could be interfering with this file. Disabled Firewall, Auto-Sandboxing and other stuff.

Does anyone have a suggestion on how to resolve this?

After running a ProcMon capture I see the following:



Inspection of the folder reveals that "C:\Users\Chris\Desktop\Toolbox 2\Universal Virus Sniffer\ui" does not exist even after reinstalling the software. If I create a folder named ui will that solve the issue?

EDIT: That didn't work!

Sir George said:

Callender said:

After running a ProcMon capture I see the following:



Inspection of the folder reveals that "C:\Users\Chris\Desktop\Toolbox 2\Universal Virus Sniffer\ui" does not exist even after reinstalling the software. If I create a folder named ui will that solve the issue?

EDIT: That didn't work!

The following site has an email address for contacting the author.

???????? ?.?.

Thanks Sir George. Unfortunately that contact link gives the error message "invalid email address" when used but your suggestion gave me an idea! I downloaded the help files (English Version) and there was a contact email address for the author in one of the documents. I'll use it to contact him directly.

Just to add the actual solution to this thread:

UVS is a 32bit application and some (but not all) features don't work when run on a 64bit system even if run in compatibility mode.