Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: explorer.exe crashes when i open certain .mkv video folder

28 Apr 2014   #11

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Yes, a corrupt video (or any other file) also can cause the problem. If you already tried the possible alternatives, it will be the best to get rid of the failing video.

If the video is unique and very important, You may re encode it from the scratch.

My System SpecsSystem Spec
28 Apr 2014   #12
Microsoft MVP

Windows 7 Ultimate X64 SP1

I also use Icaros and play all .mkv videos with VLC, which has all needed codec built-in. I have found codec pack cause more issues than being helpful.

You can try a new download for the problem video or convert it to .mp4, or even .mkv with Handbrake. HandBrake - Free download and software reviews - CNET
My System SpecsSystem Spec
28 Apr 2014   #13
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8

Gary is right. Converting to the same codec often removes the corruption. Freemake is another opion.
My System SpecsSystem Spec


 explorer.exe crashes when i open certain .mkv video folder

Thread Tools

Similar help and support threads
Thread Forum
Cannot open downloads folder windows explorer crashes
So i have been fighting this issue for days and i am at my wits end. I have bitdefender total security as my antivirus but i also run malwarebytes anti-malware and super anti-spyware. To attempt to fix this issue i have also run windows defender (found and fixed one issue but not the one causing...
General Discussion
Explorer crashes when opening a certain folder containing video clips
Hi Everybody, I recently encountered an error stating Faulting application name: explorer.exe, version: 6.1.7600.16768, time stamp: 0x4d6878c3 Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcddbf3 Exception code: 0xc0000005 Explorer crashes when opening a...
BSOD Help and Support
explorer crashes when i open a certain folder
Hi guys, this problem really bothers me which about crash of explorer.exe when i open a specific folder and that is part of problem details i get problem event name: appcrach application name: explorer.exe application version:6.1.7601.17514 fault module name: msvcrt.dll Please people help...
Installation & Setup
Computer crashes when I open a video
Hi, I'm having a serious problem with windows 7. When i open a video, even if it is a youtube video the computer blacks out and the only way to reverse it is through manually turning off (holding the power button until it turns off). This has been happening for a while now. Sometimes the pc only...
BSOD Help and Support
Windows crashes when I open a folder with a video file
Hi every one When I open a folder which contains some "video files" including types of 3GP,WMv,etc,windows crashes and this message appears: windows explorer has stopped working and then: windows is restarting then,like loging off,system starts again,but there is only one differnce and that is...
General Discussion
Video folder crashes system
Does anyone else on 7022 or any other have this problem? My cpu goes to 100 percent when thumbnails are on and they're being created while accessing a video folder with either mpg or avi files. This happens every time. Then a system crash saying kernal-power in the event log number 41. My system...
Graphic Cards

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:20.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App