Can IT company charge for Microsoft Security Essentials?
-
No all I have to worry about is will they make an automatic charge to my account next January. Used to be you could tell your credit card company not to allow certain companies/persons to charge. You cannot do that any more. At least not on mine. Getting a new card would solve that but then there's all the hasle of notifying all the legitimate people who charge. Not a lot of them but.....
Life is not for sissies!
-
-
Get a new credit card! These so called IT phony people 'bilked' you out of money! Don't let them do it again.
-
Get a new credit card! These so called IT phony people 'bilked' you out of money! Don't let them do it again.
Weighing all my options, I have about decided that is the easiest way. Thanks. I agree.
-
-
MSE updates through Windows update or you can click the update tab and update it manually anytime you want. I 'trained' my Wife to manually update every morning as soon as she turns on the computer. She is used to it now and every morning that's the first thing she does. I do too.
I think I would have to write a letter to the local BBB about that company and continue to try to get in touch with Microsoft. I'm sure they would want to know.
-
-
Everyone says they will answer but they don't. I also wrote to ESET - the previous program I had. No reply from them either. It seems to be a habit - not to reply. Maybe I'll try that form. Thanks.
-
-
Everyone says they will answer but they don't. I also wrote to ESET - the previous program I had. No reply from them either. It seems to be a habit - not to reply. Maybe I'll try that form. Thanks.
You should contact your Credit Card company. File a complaint and stop any future charges by that company. This way you won't have to change your Credit Card. Tell your Credit Card company it was an unauthorized charge. This will get your $159 back.
-
MSE updates through Windows update or you can click the update tab and update it manually anytime you want. I 'trained' my Wife to manually update every morning as soon as she turns on the computer. She is used to it now and every morning that's the first thing she does. I do too.
You can also add a scheduled task to check for definition updates.
I've set up tasks to check every hour or two so the definitions are more current than once a day.
The thing I don't like about that is it adds a LOT of entries (per day) in the Windows Update History as you can see here:
-
Everyone says they will answer but they don't. I also wrote to ESET - the previous program I had. No reply from them either. It seems to be a habit - not to reply. Maybe I'll try that form. Thanks.
You should contact your Credit Card company. File a complaint and stop any future charges by that company. This way you won't have to change your Credit Card. Tell your Credit Card company it was an unauthorized charge. This will get your $159 back.
They used to do that - block future charges. They no longer do. We have to wait until the charge appears on the account and then fight it. As for getting the $159 back, I'd have to first have a firm statement that MS does not approve charging for MSE. They aren't going to take my word for it. All I want, though, is to prevent anything more happening in the future.
-
I would drag these people into court and get all my money back plus some. The fact that MSE is free is public knowledge. Get a good lawyer.
Quote