Windows Photo Viewer freezes

Alduins Khajiit · 12 May 2014

I am having a problem with Windows Photo Viewer freezing every time I open a picture. it will display the "loading" message but if I try to use any of the buttons or close out, it is completely frozen. I have to force close Windows Photo Viewer and it doesn't generate a report and the "not responding" message just closes with the program then and doesn't send it to Microsoft. it always does this, every picture

Britton30 · 12 May 2014

you might give Disk Cleanup - Open and Use a try and see what happens.

Layback Bear · 12 May 2014

After doing what Britton 30 has recommended.

I have seen a infected picture cause this problem. Just one infected picture can stop photo viewer from working. Can you right tick on a picture and select to scan for infections with one of your security programs.

Could you fill in your system specs using these tutorials.

By Brink:

System Info - See Your System Specs

By Kari:

Speccy - Publish Snapshot of your System Specs

I will go back to watching.