Problem with opening file

Hello, everytime I click on to open this file (open dns updater) a quick flash of the screen happens but nothing else , it can't open .

Any ideas

Thanks

Yes I have and the same thing happens , as you can see in the screenshot it just keeps adding .

What exactly are you downloading, can you post the url where you are downloading from.
The name of the download in your screen print seems odd to me.

I looked around on OpenDNS and maybe this works differently than what you expect...
I found this page https://store.opendns.com/setup/computer/#
It does have a video to help getting started ...

Here's how I got to the link I posted in Post #5

Start here: OpenDNS: Cloud-Delivered Security Enforcement and Intelligence
Then:
Click GET IT NOW > For Consumers
Click Sign Up Now (under OPENDNS HOME)
Click Go right ahead! (under Just want free DNS without creating an account)

In the Support/Forums I did find a download link for download an OpenDNS Dynamic IP updater client here
https://support.opendns.com/entries/...pdater-client-
For me this downloads a file named OpenDNS-Updater-2.2.1.exe

DavidW7ncus said:

Here's how I got to the link I posted in Post #5

Start here: OpenDNS: Cloud-Delivered Security Enforcement and Intelligence
Then:
Click GET IT NOW > For Consumers
Click Sign Up Now (under OPENDNS HOME)
Click Go right ahead! (under Just want free DNS without creating an account)

In the Support/Forums I did find a download link for download an OpenDNS Dynamic IP updater client here
https://support.opendns.com/entries/...pdater-client-
For me this downloads a file named OpenDNS-Updater-2.2.1.exe

I just clicked on your link and the actual application came up so thank you , as you can see in the bottom screenshot my download had a different end name which I don't know what it is.

UTMCSR , have no idea what that is.

Problem solved, thanks again.

Judging from the screenshot in your first post, the file is being saved with the wrong file extension. As you tried other places to download that same file from, you got different (but still wrong) file extensions. Eventually, you used one of DavidW7ncus's links - which got you the file with the correct file extension.



Notice the IE icon by the file and the ".com......" file extension.
Sometimes the period that marks the file extension will be right before the COM part. But other times, one of the underscores that you see in the screenshot above will be replaced with a period and the COM part will be dropped. You are lucky to be getting any file extension.

Sometimes they all stay as underscores:



So, why doesn't every IE user have this problem?
Good question. Let me know if you ever figure it out.

I have several W7 computers at the office that do this...
...and several that never do it.
I've tested with IE8, IE9, IE10 and IE11.
Most of the time, the files download with the wrong extension.
But sometimes, the correct extension comes thru.
Both of these situations happen while getting a file from the exact same webpage internal to the company.

I've reset IE.
I've used the safe mode.
I've started IE without extensions.
I've turned it over to our IT guys.
I'm not messing with it any longer

So it seems like it's an IE download issue.
Having another browser(s) might be a "suggested workaround" for this issue.
That way, if there is a problem downloading with IE, it's quick and easy to test with another browser.
I have 2-3 browsers on all my systems, just in case there is any issue, so I can quickly test a different browser...

DavidW7ncus said:

So it seems like it's an IE download issue.
Having another browser(s) might be a "suggested workaround" for this issue.
That way, if there is a problem downloading with IE, it's quick and easy to test with another browser.
I have 2-3 browsers on all my systems, just in case there is any issue, so I can quickly test a different browser...

I use three browsers at the same time most every day.
Pale moon for these forums.
Chrome to stream stuff.
IE for searches and when I want to test visiting a website that I'm not logged into.


At work, only IE8 is supported :-(

I've pushed that to IE9 in places...
...but IE10/IE11 breaks some internal stuff.

IE does download the file without corrupting the contents.
We just have to rename the file before opening it.