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Windows 7: help nothing responding windows 7

02 Jul 2014   #31

windows 7 home premium 64 bit
boot error

Hi i have tried booting from usb it finally came up in the options
pressed enter then black screen with

boot error

am i still doing something wrong or does that mean photos etc
cant be saved


My System SpecsSystem Spec
03 Jul 2014   #32
Microsoft MVP


Yes we can save your photos.

It's possible that the stick was made wrong.

Since you need a WIn7 installation stick for doing a Clean Reinstall - Factory OEM Windows 7
and for needed repairs, let me walk you through creating one for your version of Win7.

First download this file, saving it to where you can find it - most browsers put it in your Downloads folder: Win7 Home Premium x64 SP1 English Official ISO download

Now download and install Windows 7 USB-DVD Download Tool, run it to write the ISO file you downloaded to the stick, formatting the stick first.

Now reboot and tap the F12 key, choose stick to boot.

Win7 installation files should load, then follow these steps to copy your files to an external Hard Drive or another flash stick: Copy & Paste - in Windows Recovery Console.

If you don't have another place to copy the files, then can you burn the Win7 ISO to a DVD and boot it the same way? Now would be a great time to buy an external hard drive to back up your pics to, or at least a big enough flash stick.

Once you have the files copied out of the stranded install, reboot into the Win7 installation media's System Recovery Options to confirm that the 100mb System Reserved partition (preferrred if you have it) or C partition is the Partition Marked Active then try running Startup Repair - Run 3 Separate Times.

If it won't repair then you can continue if you want with the steps for Troubleshooting Windows 7 Failure to Start or you can proceed with doing the Clean Reinstall - Factory OEM Windows 7.

Let us know how this goes. Don't get frustrated if you get stuck, just report back the problem and we will help you get past it. I will be back at 8 am PST Thurs.
My System SpecsSystem Spec

 help nothing responding windows 7

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