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Windows 7: Windows Photo Viewer freezes

12 May 2014   #1
Alduins Khajiit

Windows 7 x86
Windows Photo Viewer freezes

I am having a problem with Windows Photo Viewer freezing every time I open a picture. it will display the "loading" message but if I try to use any of the buttons or close out, it is completely frozen. I have to force close Windows Photo Viewer and it doesn't generate a report and the "not responding" message just closes with the program then and doesn't send it to Microsoft. it always does this, every picture

My System SpecsSystem Spec
12 May 2014   #2
Microsoft MVP

Windows 7 Ultimate X64 SP1

you might give Disk Cleanup - Open and Use a try and see what happens.
My System SpecsSystem Spec
12 May 2014   #3
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

After doing what Britton 30 has recommended.

I have seen a infected picture cause this problem. Just one infected picture can stop photo viewer from working. Can you right tick on a picture and select to scan for infections with one of your security programs.

Could you fill in your system specs using these tutorials.

By Brink:

System Info - See Your System Specs

By Kari:

Speccy - Publish Snapshot of your System Specs

I will go back to watching.
My System SpecsSystem Spec


 Windows Photo Viewer freezes

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