Help - All my files have disappeared!

Page 1 of 3 123 LastLast

  1. Posts : 190
    Windows 7 Professional x64
       #1

    Help - All my files have disappeared!


    Hope someone can help please!

    I just went to open one of the websites I update for a friend and I find all the files on my 2TB D drive have disappeared and the drive letter has been changed from D to J? I have tried system restore but to no avail.

    The only thing I have done different was to backup the drive two days ago using Casper?

    All input/help very much appreciated.

    Graham
      My Computer


  2. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #2

    Hi Graham
    Once this problem is resolved I would recommend that you give the drive a dedicated letter well up the alphabet like "X". If you leave Windows to give the drive a letter then if you put a card in the card reader or put another drive into a USB port that will alter the drive letter of the drive in question. Certainly if you are in the habit of creating an image of the drive or cloning it you should do this!
    In the meantime lets try to get your files to show. I am assuming they are all data files , pictures music, videos etc?
    Right click on the drive in "Computer" and then click "properties" How much space is used and how much is spare?
      My Computer


  3. Posts : 190
    Windows 7 Professional x64
    Thread Starter
       #3

    Thank you so much for getting back.

    The drive shows 1.67TB of 1.81 free.

    Thanks again
    Graham
      My Computer


  4. Posts : 1,519
    Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
       #4

    You can change the drive letter assignments in Computer Management, Disk Management for all drives EXCEPT the one the OS is installed in which is usually C:. As mentioned you can use any letter not already in use but starting with WinXP the assignment of NAS/Network Attached Storage drives start with Z: and work back up the alphabet. Also, if your Optical drive has changed to D: you may have to change that to a different letter if you want to free up D: as you say was previously used so you can use it again. Using Disk Management will also let you know if there's any data, good or bad, on the drive or partition on a drive. The hierchy of drives is the floppies at A: and B: [if used], OS/boot drive is C: and Optical drives follow that. A second HDD would be D: and Optical drive/s after that.
      My Computer


  5. Posts : 190
    Windows 7 Professional x64
    Thread Starter
       #5

    Hi Berton, thanks for your input. I have no problem changing drive letters its just the disappearing files I'm worried about.

    Thank you again
    Graham
      My Computer


  6. Posts : 93
    Win7 Starter
       #6

    runedog said:
    I have no problem changing drive letters its just the disappearing files I'm worried about.
    Before you do anything, get a copy of Recuva from the people that make CCleaner. Use that to see what may still be reclaimable from the drive.
      My Computer


  7. Posts : 190
    Windows 7 Professional x64
    Thread Starter
       #7

    Thank you CarvedDuck. I do have Recuva but should I hold-off using it until I hear back from Mitchel65?
      My Computer


  8. Posts : 7,055
    Windows 7 Home Premium 32 bit
       #8

    Hi first try to unhide the files.

    Start >All Programs > Accessories > Command prompt

    Type E: [ENTER] Replace E with the actual drive letter which you want to unhide

    Once in that drive type attrib -s -h /s /d *.* [ENTER]

    That should unhide all the files that must have been hidden most probably by a virus.

    You also have to check your comp for any virus affliction and clean up.
      My Computer


  9. Posts : 21
    Win 7 Ultimate 64 Bit
       #9

    mitchell65 said:
    Hi Graham
    Once this problem is resolved I would recommend that you give the drive a dedicated letter well up the alphabet like "X". If you leave Windows to give the drive a letter then if you put a card in the card reader or put another drive into a USB port that will alter the drive letter of the drive in question. Certainly if you are in the habit of creating an image of the drive or cloning it you should do this!
    In the meantime lets try to get your files to show. I am assuming they are all data files , pictures music, videos etc?
    Right click on the drive in "Computer" and then click "properties" How much space is used and how much is spare?
    if inserting a memory card into a card reader or a flash drive into a usb port changes the drive letters there is something wrong with the computer. unless you disconnect the one drive then insert the other media your drive letter will not change.
      My Computer


  10. Posts : 190
    Windows 7 Professional x64
    Thread Starter
       #10

    Thank you Jumanji, I did as you suggested but the only files showing are the same as on my C drive ???

    The Nude Dude: I cannot think why there is anything wrong with the PC? I did connect an external USB drive for backup purposes but this is the first time this has happened!

    Thanks guys
    Graham
      My Computer


 
Page 1 of 3 123 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 11:18.
Find Us