Print Preview not working & Windows Help feature error - help

Hey all,

Ive gone to print a bunch of photos, usually print preview pops up, i select the style I want to print out, 1 pic per page, 4 pics per page or wallet size etc etc.

But its completely gone!


My pc is HP Touchsmart 610a, i5, windows 7 ulitmate, about 3yrs old now

Have never had this issue before. I uninstalled my old printer about 3 weeks ago, was a HP photosmart.
And now have a Canon Pixmar MG6460 since then. I have printed plenty on it, but not many photos, but last time, print preview was working like normal

I have a Acer i7 notebook on W8.1, the same Canon printer is set up on the notebook over a shared network & print preview works normal just as it should.

I did a system check via SFC.exe, system file checker tool, my pc came up fine, no issues at all.
I managed to find & make sure that the box for 'show print preview' was checked, but after checking the box, preview still is a no go

anyother issue im having is with windows help... i click the Question mark & get this error, every single time....




I found a fix for it via a microsoft, but that supposed fix did nothing.

any have idea ideas or dealt with either of these issues?

no ones got either of these issues? help?