New
#11
The SFC scan shows the following problems.
This indicates that there are also problems with the servicing files, which are best fixed first using CheckSUR -Code:Line 92394: 2014-05-27 23:41:33, Info CSI 00000344 [SR] Repairing 6 components Line 92395: 2014-05-27 23:41:33, Info CSI 00000345 [SR] Beginning Verify and Repair transaction Line 92396: 2014-05-27 23:41:33, Info CSI 00000346 [SR] Cannot repair member file [l:20{10}]"seriff.fon" of Microsoft-Windows-Font-Bitmap-MS_Serif, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing Line 92397: 2014-05-27 23:41:33, Info CSI 00000347 [SR] Cannot repair member file [l:22{11}]"seriffr.fon" of Microsoft-Windows-Font-Bitmap-MS_Serif, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing Line 92398: 2014-05-27 23:41:33, Info CSI 00000348 [SR] Cannot repair member file [l:22{11}]"seriffg.fon" of Microsoft-Windows-Font-Bitmap-MS_Serif, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing Line 92399: 2014-05-27 23:41:33, Info CSI 00000349 [SR] Cannot repair member file [l:22{11}]"seriffe.fon" of Microsoft-Windows-Font-Bitmap-MS_Serif, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing Line 92400: 2014-05-27 23:41:33, Info CSI 0000034a [SR] Cannot verify component files for Microsoft-Windows-Shell-OptionalComponents, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (FALSE) Line 92401: 2014-05-27 23:41:33, Info CSI 0000034b [SR] Cannot verify component files for Microsoft-Windows-Security-SPP-Plugin-Windows, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (FALSE) Line 92402: 2014-05-27 23:41:33, Info CSI 0000034c [SR] Cannot repair member file [l:36{18}]"Amd64\RI2191E3.PPD" of prnrc007.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing Line 92403: 2014-05-27 23:41:33, Info CSI 0000034d [SR] Cannot repair member file [l:36{18}]"Amd64\RI2192E3.PPD" of prnrc007.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing Line 92404: 2014-05-27 23:41:33, Info CSI 0000034e [SR] Cannot repair member file [l:36{18}]"Amd64\RI2171E3.PPD" of prnrc007.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing Line 92405: 2014-05-27 23:41:33, Info CSI 0000034f [SR] Cannot repair member file [l:36{18}]"Amd64\RI2161E3.PPD" of prnrc007.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing Line 92406: 2014-05-27 23:41:33, Info CSI 00000350 [SR] Cannot repair member file [l:94{47}]"Microsoft.ApplicationId.Framework.Resources.dll" of Microsoft.ApplicationId.Framework.Resources, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture = [l:10{5}]"pt-PT", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing Line 92407: 2014-05-27 23:41:33, Info CSI 00000351 [SR] Cannot repair member file [l:34{17}]"mcglidhostobj.dll" of mcglidhostobj, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)
Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file
Then zip the CheckSUR.log and upload it to your reply.